Top Fintech Customer Success & Experience Jobs

The Customer Success Associate will manage client relationships, lead onboarding, identify upsell opportunities, collaborate on product improvements, and negotiate renewals to achieve revenue targets.

The Senior Interview Coordinator manages logistics and candidate hospitality during their hiring journey, ensuring a seamless and professional experience. Responsibilities include travel coordination, data integrity, scheduling, and support for recruiting teams.

Provide technical support to internal users for hardware and software issues, utilizing remote tools and managing service requests effectively.

The Principal Coordinator provides technical support for end users, resolving issues via remote access tools, managing tickets, and assisting with onboarding.

The role involves handling a high volume of client communications regarding retirement and investment accounts, ensuring client satisfaction through service and problem-solving.

The Exchange Specialist provides exceptional customer service, onboarding new clients, troubleshooting issues, maintaining client relationships, and supporting cash management and documentation.

The Service Management Analyst will oversee service operations, manage staff, ensure compliance, resolve customer issues, and enhance client relationships within the financial services industry.

The Technical Account Manager will manage relationships with Limited Partner clients, onboard new clients, ensure data quality, and provide product education and support.

Lead the global Technical Account Management team for Cash App Pay, Afterpay, and Clearpay, focusing on merchant retention and growth through strategic post-sales support and partnership.

Lead the global Technical Account Management team, enhancing partnerships with Cash App Pay, Afterpay, and Clearpay merchants while focusing on strategy, performance metrics, and team development.

The Service Delivery Manager oversees service fulfillment, manages client engagement and reporting, ensures operational performance, and develops client relationships.

The role involves managing compliance programs including SOC and GDPR, leading audits, and building a compliance culture within the organization.

The Principal Solutions Specialist engages RIA prospects, utilizing expertise in client service operations, to enhance brand recognition and assist in the sales process by connecting operational challenges to Advisor360°'s solutions.