Top Energy Customer Success & Experience Jobs

As a Quotations Specialist, you will manage the quotations process, prepare cost estimates, and collaborate with sales and customer service to provide accurate quotes.

Responsible for implementing residential energy efficiency programs, building relationships with contractors and community organizations, and managing project delivery.

Serve as primary customer-facing account manager for developer partners, driving onboarding, performance monitoring, relationship management, and commercial delivery. Collaborate with Programs, Data, Finance, and Operations to improve portfolio performance, present metrics, troubleshoot issues, and identify expansion opportunities while shaping Customer Operations processes.

Owner of customer success for a portfolio of industrial accounts, leading project delivery from scoping to commissioning and sustainment. Drive value realization, risk mitigation, cross-functional coordination, executive communication, and identify expansion opportunities while liaising between customers and product/R&D.

The Senior Administrative Analyst will lead complex projects involving budgeting, financial, economic, and policy analysis while providing guidance to junior staff and supporting departmental management.

Work remotely by phone to bring energy management systems online, verify device data, troubleshoot installations with contractors, capture issue data in software, mentor peers, and support process improvement and product reliability.

The Premium Assistance Coordinator serves as an SME for billing/premium collections, contacts for inquiries, monitors system reliability, and assists with training and special projects.

The Desktop Support Analyst provides 1st level support for users, maintains hardware and software, and assists in infrastructure operations while collaborating with senior team members.

The Inside Sales Coordinator processes customer orders, collaborates with sales and stakeholders, and monitors shipments to ensure efficient supply chain operations.

The CRM Specialist will support Zoho One operations, manage user accounts, develop training materials, create reports, and provide troubleshooting for CRM software.