Top Energy Customer Success & Experience Jobs

Answer owner relations calls about revenue, land, division orders, JIB, A/R, and A&P. Log and track inquiries in a case system, follow up on unresolved issues, build client relationships, handle difficult interactions professionally, and cross-train to expand skills.

Serve as the primary post-sales contact for assigned customers, coordinating implementation and fulfillment of TIC products and services, supporting adoption and certification timelines, driving renewal and expansion strategy, resolving product and technical issues, and collaborating with internal teams to ensure customer satisfaction.

Manage customer relationships for the Runwise platform: onboard and support property managers, supers, and owners; deliver savings analyses; troubleshoot technical issues; proactively identify risks to savings; and collaborate cross-functionally to uncover expansion opportunities and drive account growth.

Oversee customer relationship management, develop business strategies, track communications, and maintain industry awareness while coordinating customer engagement activities.

The Membership Mobilization Manager leads the development and execution of a membership engagement program at GoodPower to energize community actions for renewable energy advocacy and political engagement.

The E-commerce Operation Specialist will manage product listings, optimize performance, analyze data, and support digital marketing initiatives in a B2C setting.

As a Climate Strategist, you will develop and implement decarbonization goals for enterprise customers, collaborating with internal teams to refine value propositions and ensure customer satisfaction in a dynamic market.

Assist in managing client accounts, ensuring satisfaction, and facilitating communication between clients and the company. Coordinate client needs and maintain efficient account operations.

Manage end-to-end customer experience for Mobility B2C accounts, handling master data, order-to-cash activities, dispute resolution, digital channels (chat/bots/social/e‑commerce), process improvements, and stakeholder collaboration to drive customer satisfaction and continuous improvement.

As a Technical Support Specialist, you will provide technical support, troubleshoot issues, document customer inquiries, and communicate solutions effectively.