Top Energy Customer Success & Experience Jobs

The Owner Relations Agent will handle owner inquiries regarding various issues, log these inquiries, manage client relationships, and ensure timely responses.

The VP of Customer Success will lead the customer experience organization, ensuring customers benefit from the Runwise platform and overseeing onboarding and support teams.

The Security Shift Supervisor oversees daily security operations, manages security staff, ensures compliance with safety protocols and regulations, and promotes a secure environment for employees and visitors.

The Sales Process Specialist manages post-sales implementation of TIC products and services, collaborating with account owners on strategies, ensuring customer adoption, and supporting ongoing relationships.

The Customer Support Coordinator will liaise between customers and utility companies, ensuring efficient communication and problem resolution while enhancing department processes for scalability and efficiency.

The VP of Customer Support & Services will define and improve post-sales customer experience, drive satisfaction, lead support teams, and enhance service offerings across North America.

Handle inbound calls to troubleshoot SolarEdge products, ensure customer satisfaction, process RMAs, and escalate issues to Tier-II support while maintaining communication standards.

The IT Executive Support Specialist serves as the primary contact for Executive users, leading troubleshooting of complex issues and improving IT operations through collaboration and technical support.

Provide customer support and training on AspenTech supply chain solutions, troubleshoot technical issues, and develop training materials while collaborating with cross-functional teams to enhance customer satisfaction.

The Relationship Manager is responsible for managing support and processing for Palmetto's financial products, enhancing partner relationships, and improving customer experience through effective communication and support.

Lead customer and manufacturing excellence efforts by coordinating with sales and operations teams to resolve customer issues, ensuring satisfaction, and analyzing performance metrics.

Lead customer success and business operations by resolving challenges, coordinating requests, analyzing data for decision-making, and ensuring seamless execution from quote to delivery.

Provide customer support by assisting with technical and order-related inquiries, managing product customization requests, and maintaining service tracking systems to enhance customer satisfaction.