Top Edtech Customer Success & Experience Jobs

The Enrollment Representative proactively contacts prospective students, assesses their needs, supports enrollment processes, and ensures compliance with university standards while building relationships and participating in campus events.

The Impact Manager leads a team of AmeriCorps members, developing their leadership potential, ensuring compliance with AmeriCorps provisions, and delivering educational support services while fostering community relationships.

Responsible for monitoring student academic progress and providing financial literacy counseling. This role involves audits, counseling, program management, and student engagement to ensure academic success and fiscal responsibility.

The High School Band Director will develop and lead a comprehensive band program, ensuring student growth, cultural engagement, and strong community ties while managing logistics and performance opportunities.

The Manager of Corporate Partnerships oversees corporate partner engagement, ensuring effective onboarding, management, and growth of strategic relationships, while collaborating with multiple teams to drive partnership success.

Provide second-line support in English and Spanish to customer queries through tickets, calls, and emails, ensuring satisfaction.

Support schools and educators via phone and email, generate quotes and renewals, manage Salesforce records, process payments, collaborate with internal teams, and deliver exceptional customer service for IXL and Education.com.

Assist students with technology during tutoring sessions, troubleshoot tech issues, and ensure classroom setups are functional. Communicate with school staff and TbT managers.

The Scholar Success Manager supports the LOC Scholars program by co-designing and implementing college advising and success programming, building relationships with students, and maintaining detailed case notes.

As a Partner Strategy Lead, you will enhance partner success through strategic planning, initiative leadership, and relationship management with senior leaders, aiming for growth and retention.