Top Edtech Customer Success & Experience Jobs

The Curriculum Content Tester will review math, English, science, and social studies content for errors, ensure formatting matches designs, and document issues while collaborating with designers.

The Sales Development Representative generates new business opportunities through research, prospecting, and collaboration with Account Executives, focusing on building client relationships.

Manage a high-volume, pooled book of Growth and Mid-Market customers via programmatic onboarding, outcome-based engagement, data-driven risk mitigation, and scalable automation to drive faster time-to-value, retention, and expansion.

Provide guidance to non-degree students on university policies, registration, and payment options while maintaining records and ensuring academic compliance.

The Academic Advisor I advises and coaches students in the MT10 program, supports enrollment and retention, coordinates with faculty, and manages student information.

The Enrollment Advisor guides prospective students through the admissions process, evaluates eligibility, conducts outreach, and achieves enrollment goals.

The Bilingual Client Success Manager is responsible for managing client relationships, ensuring satisfaction, retention, and account growth while collaborating with multiple teams to enhance service delivery.

The Market Leader operates in a specific geographic market, leading store teams to enhance sales growth, talent development, and customer service while maintaining operational excellence and campus relations.

Assist students with the financial aid process, explaining options, determining eligibility, and ensuring compliance with regulations while providing excellent customer service.

The Grants Coordinator supports fundraising efforts by managing grant operations, developing proposals, and ensuring data integrity in Salesforce. This role includes prospect research, budget support, and compliance with financial reporting.