Top Edtech Customer Success & Experience Jobs

As a Senior Customer Success Manager, you will build relationships, onboard clients, and drive product adoption, managing technical issues and project plans while advocating for customer success.

As a Customer Experience Advisor, you will manage student interactions to enhance their experience, handle escalations, and utilize support tools efficiently.

The Senior Customer Success Manager engages with customers to maximize platform utilization, build strong relationships, drive renewals, anticipate needs, and ensure overall client success through proactive management.

The Quality Assurance Specialist monitors customer interactions, provides feedback, coordinates improvement strategies, and administers satisfaction surveys to ensure service excellence.

The role involves developing and supporting Udemy's D2C partnership strategy through collaboration, market analysis, and relationship management to drive growth and engagement.

The Account Manager is responsible for client engagement, managing client accounts, driving enterprise growth, and collaborating cross-functionally to optimize solutions while exceeding sales targets.

The Customer Billing Advocate manages billing for therapy sessions, ensuring efficient reimbursements, resolving outstanding accounts receivable, and coordinating with insurance companies and internal teams. They lead client meetings and monitor account health.

The Customer Success Manager will manage the customer lifecycle, focusing on onboarding, engagement, and renewal while ensuring customer satisfaction and product value.

The School Advisor and Coordinator welcomes families, guides them through program options, and ensures a positive experience at the campus.

The Senior Director will lead global growth strategies, focusing on new market opportunities and partnerships for Risepoint, requiring strong analytical, relational, and business strategy skills.

As a Marketing Strategy & Operations Intern, you will analyze data, support partner decision-making through financial analysis, and assist in business transformation initiatives while collaborating with cross-functional teams.