Top Edtech Customer Success & Experience Jobs

The Customer Success Manager drives customer retention and account growth by providing high-touch service, identifying upsell opportunities, and ensuring satisfaction with Rethink's ABA treatment solutions.

The Quality Assurance Specialist monitors customer interactions, provides feedback, coordinates improvement strategies, and administers satisfaction surveys to ensure service excellence.

The role involves developing and supporting Udemy's D2C partnership strategy through collaboration, market analysis, and relationship management to drive growth and engagement.

Lead the Financials implementation for K-12 districts, overseeing team operations, strategic planning, and cross-functional collaboration.

The Engagement Coordinator at ReUp Education engages with students to reconnect them with their education, facilitates resources, and builds strong relationships through effective communication.

The Customer Success Manager engages clients to foster product adoption, oversees onboarding and large-scale implementations, advocates for customer needs, and collaborates with product teams.

As a Customer Success Specialist, you'll build relationships with schools, support educators, and help solve staffing challenges. This entry-level role focuses on account management and requires strong communication skills, resilience, and a desire to help others succeed.

The Account Manager is responsible for client engagement, managing client accounts, driving enterprise growth, and collaborating cross-functionally to optimize solutions while exceeding sales targets.

The Success Strategy and Operations Manager provides strategic guidance and analytical support, manages forecasting models, partners with various teams, and enhances data reporting.

As a Customer Experience Advisor, you will manage student interactions to enhance their experience, handle escalations, and utilize support tools efficiently.