Top Edtech Customer Success & Experience Jobs

Lead end-to-end implementations of the Course Planner product for K-12 districts, manage diverse client portfolios, resolve data integration issues, and drive adoption. Collaborate with Customer Success Managers, document product/process improvements, assist with QA, and present technical concepts clearly to stakeholders.

The Specialist, Pre-Apprenticeship will coordinate with stakeholders, manage programs, track deliverables, and support data collection in workforce development initiatives.

The Site Director leads the summer camp, overseeing operations, training staff, and fostering relationships with campers and families. Responsibilities include managing camp logistics, developing teaching staff, and sometimes leading classes. The role involves ensuring a nurturing and engaging environment for children, particularly in STEM-related activities.

The Assistant Director will support camp operations, supervising activities, managing safety and wellness, and training camp staff while fostering a self-directed environment for children aged 4-12.

The Managing Director, Partnerships leads partnership strategy with schools and districts, aligning talent resources to drive student outcomes and manages recruitment efforts.

As the Implementation Lead, you'll be responsible for onboarding new customers, ensuring successful system configuration, training users, and providing ongoing support to maximize customer satisfaction and retention.

As an Education Manager, you will mentor new tutors, adapt teaching methods for diverse learning styles, communicate with parents, and manage schedules.

As a Technical Support Specialist, you will manage escalated technical issues, troubleshoot integrations, and coordinate with Customer Success, Product, and Engineering teams to ensure customer satisfaction and effective onboarding.

Chaperones supervise the safety and engagement of Finalists in the Honors Performance Series, ensuring well-being, attendance management, and event coordination while serving as role models.

Support Salesforce and core business systems by providing user support, process automation, and data management. Innovate with system improvements and develop user training materials.