Top eCommerce Customer Success & Experience Jobs

The Client Concierge will provide front-end client interactions, support veterinarians, engage with pet parents, and manage patient intakes.

As Lead Veterinarian, you will manage the veterinary team, ensure high-quality medical care, mentor staff, and maintain client relations. Responsibilities include performing surgeries, implementing protocols, and overseeing compliance and safety procedures.

The Lead Supervisor I leads sales efforts and team collaboration to meet targets, enhance customer experiences, and support brand loyalty. They manage staff training and operational compliance while fostering an inclusive team culture.

The Lead Supervisor I position at Coach involves leading the sales team, driving sales performance, enhancing customer experience, and managing team development and compliance with company policies.

The Lead Supervisor I enhances customer experiences through leadership and team development while driving sales performance and supporting store operations. Responsibilities include sales analysis, team recruitment, training, and ensuring compliance with company policies.

Lead and deliver training for PSA Customer Care, develop and maintain curriculum, onboard new hires and temps, document and improve processes, collaborate with cross-functional teams, and support managers to ensure consistent training and performance improvements. Onsite in Santa Ana, CA.

Manage relationships with Square's largest Food and Beverage sellers, grow account-based revenue, serve as a seller advocate, and identify technical solutions. Collaborate with cross-functional teams on projects and negotiate pricing for account retention.

The Account Coordinator is responsible for managing client orders, coordinating with vendors, ensuring timely delivery, and providing excellent client service through effective communication and problem-solving.

The Bilingual Customer Service Representative will assist English and Spanish speaking clients with software usage, business operations, and support inquiries, handling over 100 calls a day.

Lead the Customer Experience team, managing performance, driving improvements, and enhancing user experience through data insights and operational excellence.

The Director of Strategic Partnerships at Ibotta will manage B2B relationships, drive new and existing partnerships, utilize data for negotiations, and manage partner success metrics while traveling up to 30%.

The Senior Client Partner will manage brand partnerships, lead deal cycles, develop custom packages, and ensure the successful execution of collaborations at Babylist.

The Services Project Coordinator facilitates customer installation jobs, manages communications with all stakeholders, and ensures projects meet timelines and compliance requirements while providing excellent customer service.