Top Digital Media Customer Success & Experience Jobs

As a Publisher Specialist, you will monitor publisher performance, analyze data, collaborate with teams, and optimize media placements to drive growth.

Lead and scale a media services team, execute digital advertising campaigns, advise on strategy, and ensure efficient campaign delivery.

Manage an IT support team, oversee technical support for wireless agents, and improve customer service processes using data analysis.

The Client Success Rep ensures customer satisfaction by addressing technical inquiries, resolving client issues, and suggesting software enhancements. Responsibilities include maintaining customer documentation and collaborating with team members for issue resolution.

Assist in the production workflow, support content creation for multiple brands, and contribute to content ideation for social platforms.

The Event Representative drives engagement at community events, builds relationships, meets sales goals, and conducts outreach. They serve as brand ambassadors and point of contact for customers.

The Solutions Engineer will provide technical guidance, develop custom solutions, and enhance clients' use of the ad platform while managing implementation projects.

Manage and grow a portfolio of global customer accounts, driving adoption and improving customer performance through strong relationships and strategic guidance.

Manage a team of coordinators while overseeing client engagement and operational efficiency for productions on the Universal Lot, focusing on customer service and sales opportunities.

Manage and nurture strategic relationships with gaming partners, ensuring the success of Interactive Partnerships at Crunchyroll, while contributing to user growth and monetization.