Top Digital Media Customer Success & Experience Jobs

The Manager of Training & Agent Development oversees the design and delivery of training programs, ensuring agents are equipped with technical skills, brand knowledge, and sales techniques to enhance customer experience and loyalty.

The Inbound Retention Rep handles inbound customer calls, selling products and services, and influences purchasing decisions while maintaining customer relationships with integrity.

This role involves managing inbound customer contacts and influencing purchasing decisions while promoting the value of EchoStar's products and services in a competitive environment.

Lead business development and strategy within the U.S. Department of War and Intelligence markets, focusing on partnerships and growth.

Manage and grow a portfolio of global customer accounts, driving adoption and improving customer performance through strong relationships and strategic guidance.

As a Customer Success Intern, you will support customer success managers in meetings, learn about customer lifecycle management, participate in training, and contribute to a project relevant to customer success initiatives.

As a VIP Host at DraftKings, you'll build relationships with engaged players, managing communication and feedback to increase brand loyalty and improve customer experiences.

The Licensing Associate supports licensing, registration, and regulatory initiatives, ensuring compliance and efficiency in workflows by collaborating with internal teams and external regulators.

The Solutions Engineer will engage with clients to understand their technical needs, providing tailored solutions and support for the Advertiser Suite, ensuring successful onboarding and ongoing client satisfaction.

The Strategic Account Manager will manage a major Entertainment account, driving growth and product adoption while coordinating internal and external teams, maintaining relationships, and leveraging data for optimization.

As a Customer Service Advisor, you will engage with customers via live chat, phone, and email to resolve inquiries and complaints, ensuring a positive experience and promoting responsible gambling practices.

The Sr. Trading Specialist guides clients on optimizing advertising campaigns using FreeWheel Buyer Cloud, driving performance, and building strong client relationships.

The Client Services Manager oversees a team of account managers, focusing on client satisfaction, operational efficiency, and team development while promoting a culture of accountability and growth.

The Senior Account Manager will manage complex advertising campaigns, drive renewals, maintain client relationships, and mentor junior team members.