Are you interested in building a career in digital advertising, SaaS, and customer strategy? Do you want hands-on exposure to how some of the world’s leading brands use technology to drive marketing performance? Smartly is excited to announce our Summer 2026 Internship Program!
Join our global team of Smartlies and learn from some of the best and brightest in the digital advertising industry. Based in our NYC office, this 10-week internship program is designed to provide structured learning, hands-on experience, and meaningful exposure to Customer Success at a fast-growing technology company.
As a Customer Success Intern, you’ll gain foundational knowledge across the digital advertising ecosystem, Smartly’s platform, enterprise customer strategy, and commercial account management while working alongside cross-functional teams that support some of the world’s top advertisers.
As a Customer Success Intern you will...- Shadow Customer Success Managers and participate in customer-facing meetings including onboarding calls, status meetings, QBRs, and renewal discussions
- Learn how Customer Success partners cross-functionally with Product, Sales, Partnerships, Support, and Marketing teams to drive customer outcomes
- Build foundational knowledge of Smartly’s platform ecosystem and how customers use our products to achieve business goals
- Complete product and digital ecosystem trainings across major advertising platforms including Meta, TikTok, Google, Pinterest, and more
- Support Customer Success workflows through meeting preparation, customer note taking, lifecycle tracking, reporting support, and performance analysis
- Develop an understanding of customer lifecycle management, retention strategy, and growth opportunities
- Contribute to a final project tied to a real business need or customer success initiative
- Collaborate with fellow teams across Smartly’s NYC office
- Digital advertising strategy and performance measurement
- Cross-functional collaboration in a global SaaS organization
- Commercial fundamentals including customer retention and growth
- Strategic thinking, customer communication, and problem-solving
- Smartly’s platform, product ecosystem, and industry-leading advertising technology
- Are a full-time rising junior or senior enrolled at an accredited 4-year college or university, or are a recent graduate
- Are pursuing (or recently completed) a degree in Marketing, Advertising, Communications, Business, Media, or a related field
- Are interested in digital advertising, marketing technology, SaaS, or customer-facing roles
- Have strong communication, organization, and problem-solving skills
- Enjoy working collaboratively and learning in a fast-paced environment
- Have curiosity about social platforms such as Meta, TikTok, Pinterest, Snapchat, and Google
- Are legally authorized to work in the United States without sponsorship
- Have previous internship, leadership, or project experience in paid media.
- Are passionate about digital marketing trends and emerging advertising platforms
This internship is paid at $20 per hour and will be approximately 30 hours per week between June 2nd and August 7th of 2026.
#LI-Hybrid
Smartly is the AI-powered advertising technology company transforming ad experiences for brands and their consumers. Our comprehensive advertising platform seamlessly integrates the capabilities of media, creative, and intelligence to power more than 800 billion impressions and generate more than 300 billion creatives annually, delivering tangible business outcomes for brands and advertisers.
Smartly is the only company in the industry recognized as a Leader in The Forrester Wave: Creative Advertising Technologies with PwC validating the results it delivers for brands. We manage creative and media for 700+ brands worldwide and $6B in ad spend across the largest media platforms, including Facebook, Google, Instagram, Pinterest, Snap, and TikTok. Our end-to-end technology, unmatched access to media platforms and exceptional customer service help Fortune 500 brands to reach and engage consumers and learn what performs best.Smartly is a multinational and diverse team of 750+ Smartlies from 60+ nationalities, working in 13 countries. Together, we want to create and maintain an inclusive environment where everyone feels respected and heard. Our Diversity, Equity & Inclusion approach is at the heart of it.
Visit Smartly to learn more.
The processing of your information is described in our Candidate Privacy Notice.
Skills Required
- Currently enrolled in a 4-year college or university or a recent graduate
- Pursuing a degree in Marketing, Advertising, Communications, Business, Media, or related field
- Interest in digital advertising, marketing technology, or customer-facing roles
- Strong communication, organization, and problem-solving skills
- Curiosity about social platforms like Meta, TikTok, Pinterest, Snapchat, and Google
What the Team is Saying
Smartly Compensation & Benefits Highlights
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Leave & Time Off Breadth — Five weeks of paid vacation per year, plus company holidays, sick time, company‑wide recharge days, and a holiday shutdown indicate generous time away from work. Some locations also offer sabbatical or study leave.
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Healthcare Strength — Medical, dental, and vision insurance are paired with mental‑health support, FSA availability, and options like pet insurance and transgender healthcare. This breadth points to robust core and ancillary coverage.
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Flexible Benefits — A hybrid/remote setup offers options from office‑assigned to fully remote in supported locations, with short‑term “work from anywhere” programs and a home‑office stipend for fully remote employees. Flexible schedules are also highlighted.
Smartly Insights
What We Do
We solve for advertising campaign and creative complexities - both key elements to the time/money savings and performance that brands, agencies and businesses seek. Our unified platform combines media, creative, and intelligence, offering end-to-end workflows powered by AI across the open and closed web. With over 700 brands and advertisers, we've proven that dynamic and personalized creative makes advertising impactful. We are on a mission to transform the advertising experience for brands and their consumers. ⚡️
Why Work With Us
As a fast-paced growth company, we offer opportunities to maximize learning and amplify impact. Our culture and values have always been the secret sauce of our growth. They define how we aspire to build our adtech product, whom we hire and reward, and how we work towards a shared vision. Join us in moving advertising forward.
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Smartly Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We are a hybrid workplace where Smartlies have the flexibility of hybrid work combining office and work from home. We also offer programs for short-term remote work globally.
