Top Customer Success & Experience Jobs

The Solutions Engineer will manage enterprise-level projects, lead solution development, and provide technical support while collaborating with customers and partners to improve manufacturing operations.

Provide technical support to customers, troubleshoot issues, and enhance product knowledge. Collaborate with teams and manage documentation. Participate in on-call support.

Manage a portfolio of customer accounts, guide customers in using Tulip for operational improvements, ensure contract renewals, and coordinate with internal teams.

Lead the customer support team, mentor support engineers, improve documentation, and develop strategies for support metrics while ensuring excellent customer experiences.

Oversee enterprise customer projects using Tulip's No-Code platform, provide technical support, build relationships, and improve internal processes.

Manage and execute customer projects using Tulip's No-Code platform, providing technical support, and contributing to process improvements.

Manage key accounts and ensure customer success through strategic partnership, identifying opportunities for growth, and guiding operational improvements.

Manage key accounts for Tulip's platform, ensuring customer success, identifying expansion opportunities, and coordinating with internal teams to drive operational improvements.

The Customer Success Manager will oversee customer accounts, drive the use of Tulip's platform for operational improvement, manage renewals, and collaborate with internal teams to enhance customer relations and processes.

The Product Support Engineer provides technical support to customers, troubleshoots issues, educates users on the product, and collaborates with internal teams to enhance customer experiences.