Top Customer Success & Experience Jobs

Provide front-line support to merchant customers via phone, email, and live chat; resolve queries and escalations; guide merchants through product features; maintain CRM accuracy; meet quality and productivity targets; surface recurring issues to improve the product.

Manage and grow a portfolio of merchant clients: build relationships, drive upsell/cross-sell, ensure retention and satisfaction (NPS), monitor account performance, prepare reports, and coordinate with internal teams to improve product adoption.

As a Customer Relations Specialist at Teya, you'll proactively assist clients in their product journey, ensuring smooth onboarding and resolving issues while strengthening relationships and identifying growth opportunities.

As a Compliance Officer, you will ensure regulatory compliance across product development and business operations. You will assess regulatory requirements for expansion, manage compliance policies, and conduct audits, providing strategic guidance for sustainable growth.

Provide multi-channel support (phone, email, chat) to Hungarian-speaking merchants, educate them on payment and software products, resolve requests, gather customer feedback, and collaborate with other teams to improve service and product development.