Top Consulting Jobs

Owns the quality, governance, discoverability, and effectiveness of ServiceNow knowledge assets across enterprise functions. Partners with platform, service, and business stakeholders to improve AI search, self-service, content quality, reporting, workflows, and integrations. Develops governance standards, taxonomies, lifecycle processes, dashboards, and performance metrics while coaching teams on knowledge management and KCS practices. Supports adoption, training, and continuous improvement of employee knowledge experiences.

This role partners with business stakeholders to analyze complex datasets, generating actionable insights and building reports and dashboards to support commercial decision-making.

The Consultant in Data Management & Governance ensures accurate data use, develops governance strategies, and improves data quality and compliance in operations.

The Senior Consultant - Application Development will manage application support, stakeholder collaboration, vendor relationships, and incident management in a digital technology team.