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Lead and grow a global Technical Support team, maintain SLAs, triage and resolve complex technical issues, build support processes and tools, collaborate with Product/Engineering, monitor ticket metrics, handle escalations, and implement AI/automation to improve support efficiency.

Lead integrated B2B marketing programs across demand generation, channel partner marketing, marketing operations, brand/PR, events, and analytics to drive pipeline, partner engagement, and revenue. Manage team, agencies, budgets, and cross-functional alignment with Sales, Product, Customer Success, and Revenue Operations.

This position involves general responsibilities within the company without specific tasks outlined in the job description.

Create engaging content for Instagram and TikTok that showcases UGLYCASH's storytelling and behind-the-scenes moments, working closely with the founder.

The AI Operations Manager will build AI workflows, manage tools, identify use cases, and train teams to enhance operational efficiency across the organization.

Lead the development of reporting and analytics capabilities, improve product features, and drive cross-functional collaboration to enhance customer satisfaction and revenue growth.

Account Coordinators will be trained on services, manage client information, verify data, and assist clients via phone and email, ensuring accuracy.

The Customer Success Manager supports clients during onboarding, fosters customer relationships, and collaborates with sales for upselling opportunities.

The Growth Marketing Manager will shape HowGood's positioning in the food sustainability sector, develop valuable content, drive engagement, and convert leads into growth, collaborating across teams to enhance awareness and partnership opportunities.

Build and run a regional VIP book across the Southwest (priority CA & TX): recruit high-value players, manage end-to-end relationships, optimize bonusing and LTV, advise product and retention teams, analyze player data, and hit regional revenue KPIs while ensuring compliance and responsible gaming.