Top Tech Jobs & Startup Jobs

Manage a portfolio of mid-market SaaS customers through onboarding, adoption, health monitoring, training, business reviews, renewals, and expansions. Act as customer advocate, collaborate cross-functionally to resolve issues, standardize CS processes, and drive gross revenue retention and product usage.

Supports internal and external marketing communications through social media, content writing and editing, graphic design, advertising, promotional materials, website and email updates, event coordination, and branded merchandise management. Coordinates vendors, advertising schedules, marketing assets, and office activities while maintaining brand consistency and managing multiple deadlines. Collaborates across the company to gather information and produce accurate, engaging content.

Manages daily client fee collections across domestic and international accounts. Contacts clients about unpaid balances, resolves billing disputes, processes write-offs, prepares monthly billing and account-status reports, documents collection activity, and identifies duplicate payments or overpayments. Collaborates with claims administrators, adjusters, leadership, and external contacts while maintaining accurate financial records and providing recommendations to reduce future collection issues.

Own the integrations and configuration product roadmap for hospital implementations. Build scalable tooling that reduces deployment manual work, accelerates customer time-to-live, and converts union rules and regulations into configurable, testable product requirements. Partner closely with engineering, deployments, GTM, and customers, including onsite implementation visits, while prioritizing reusable solutions over one-off customizations.

Leads 1r Agency’s B2B marketing strategy and hands-on execution across content, thought leadership, client storytelling, campaigns, email, lead generation, partnerships, events, webinars, website, brand, and marketing operations. The role develops demand-generation programs, strengthens agency positioning, activates partner relationships, oversees measurement, and collaborates with executives, clients, subject-matter experts, and business development to support qualified pipeline growth.

Build and manage relationships with commercial and fleet customers, generate leads through outside sales, recommend commercial trucks and fleet solutions, and provide strong customer service throughout the sales process. The role requires prior outside sales experience, communication skills, a valid driver’s license, and a clean driving record. It offers weekday hours, training, benefits, bonuses, and advancement opportunities.

Own and operate production database infrastructure at scale, ensuring monitoring, performance, reliability, backups, disaster recovery, and capacity planning. Optimize MySQL configurations, queries, schemas, indexes, and execution plans. Automate maintenance, execute upgrades and migrations, investigate incidents, improve documentation, and partner with software engineers on scalable database practices. The role also provides technical guidance to junior team members and supports cloud infrastructure using Terraform.

Leads budgeting, forecasting, financial reporting, consolidation, P&L analysis, KPI monitoring, and business controlling for North America and LATAM. Partners with senior leaders and Accounting to explain variances, improve profitability, ensure data accuracy and controls, recommend cost savings, support audits, and enhance planning processes.

Provides administrative and sales operations support to Trade Sales Canada and International Sales teams. Responsibilities include compiling POS and analytical reports, preparing presentations, managing galley requests and ISBN setup, supporting sales trips and book fairs, maintaining account information, communicating with accounts, and tracking special printings and bindery orders. The role requires strong organization, prioritization, follow-through, problem-solving, attention to detail, and proficiency with Microsoft Office and digital systems.

Supports automotive sales by managing internet leads, answering inquiries, conducting outbound follow-up calls, scheduling appointments, recording customer interactions in the CRM, and introducing clients to sales advisors. Maintains customer relationships through lease-end guidance, telemarketing, and portfolio management while providing excellent service and administrative support to sales and service teams.