Top Customer Support Jobs in Columbus, OH

Provides client, vendor, and internal support throughout the IT asset disposition lifecycle. Coordinates pickups and shipments, tracks asset movement, maintains CRM and project records, reviews manifests and reports, reconciles discrepancies, supports invoicing and payment tracking, manages communications, and monitors workflows. The role requires strong organization, attention to detail, communication, basic financial processing skills, and familiarity with Salesforce, Cirrus, or Veridy. This is an onsite, non-travel position in Columbus, Ohio.

Provides courteous customer service to members and guests, enrolls members, processes renewals and registrations, resolves concerns, manages point-of-sale entries and cash reconciliation, maintains an organized service desk, distributes mail, and supports staff. The role also requires child protection compliance, administrative assistance, and obtaining CPR, First Aid, AED, and O2 certifications within 90 days.

Provide exceptional client-facing service, perform quality checks on meetings and calls, maintain client relationships and CRM records, prepare actionable quality reports for leadership, keep the office professional and organized, and continuously improve client-facing processes.

Provide front-line customer service during scheduled shifts in New Albany, OH. Answer customer inquiries, resolve issues, process transactions or requests, and maintain accurate records while following company policies and schedules.

Customer-facing role processing will-call orders: generate and coordinate pick-ups, run invoices, collect payments, set up shipments, support customer service and sales admin tasks, and handle employee cash sales and related recordkeeping.

Provide remote customer support for top-tier brands: troubleshoot issues, manage transactions and customer data, deliver empathetic service, maintain professionalism, and handle multiple priorities in a fast-paced environment.

Provide warm, empathetic front‑desk and communications support for a 24/7 veterinary ER: greet customers, manage calls/emails/texts, route urgent medical issues, process payments, update clinical teams, follow up after visits, and support customers through financial and end‑of‑life conversations while maintaining accurate records and exceptional customer experience.

Supervise overnight call center staff, enforce schedules and policies, monitor call quality and productivity, coach employees, handle escalations, manage PTO/overtime, and use DDF/Teletrac/ACD tools to ensure timely call handling and accurate order distribution.

Supports client delivery and implementation of SitusAMC software in production environments. Documents specifications, configurations, user guides, and release notes; configures and tests applications; validates and routes software defects; analyzes requirements; demonstrates upgrades and enhancements; and conducts client and internal training. Provides customer liaison support through virtual and on-site service delivery while resolving issues and adapting to changing priorities.

Provide inbound telecom customer support from a remote home office: answer calls, troubleshoot mobile and network issues, resolve billing and service inquiries, de-escalate situations, and identify sales opportunities while following quality and security standards.