Top Customer Support Jobs in Columbus, OH

The Supervisor, Client Service Quality oversees client support for commercial accounts by managing staff, ensuring accuracy in transaction records, and maintaining strong client relationships across North America.

The Enablement Manager will lead training programs for support teams, coach staff, develop training materials, and ensure high-quality customer experience through effective onboarding and continuous improvement efforts.

Lead delivery of onboarding, cross-skilling, and train-the-trainer programs for Premium & Priority support. Maintain SME production duties, drive continuous process improvements, collaborate cross-functionally on training design, and ensure regulatory and quality alignment to improve customer experience and operational metrics.

CLEAResult seeks talented individuals for sustainability roles focused on energy efficiency, climate change, and environmental impact. Opportunities exist in various skillsets including marketing and customer support.

The ICR Information Request Specialist provides high-level service to facilitate client account resolution, updates patient accounts, and assists in IT issue resolutions while ensuring attention to detail.

The Coordinator II, Client Services provides client service as the main contact for pharmaceutical companies and CROs, facilitating IRB reviews and ensuring timely communication while managing client customizations and vendor relations.

The Head of Product Support will lead the Product Support organization, defining support strategies, building scalable systems, and enhancing customer experience while managing a team of support professionals.

The Senior Quality Assurance & Training Manager will manage QA and training programs for customer support teams, leveraging analytics and AI to improve processes and performance.

The Claims Representative investigates claims related to property, auto, or general liability, evaluates coverage and damages, and ensures excellent customer service throughout the claims process.

Manage customer relationships and provide technical support in the Pulp & Paper industry. Ensure productivity and support growth opportunities. Monitor processes and report results.