Top Customer Support Jobs in Columbus, OH

The Senior Manager, CX Enablement will develop systems for onboarding, training, and ongoing education for customer support teams, manage communication frameworks, and ensure a scalable knowledge management system.

Lead and scale high-performing support and dispatch teams, optimize processes, integrate AI, and collaborate cross-functionally to enhance transportation services.

The Director of Call Center oversees sales operations, drives performance, enhances customer service quality, and implements innovative strategies for efficiency and scalability.

Analyze and forecast workforce needs for customer support. Develop staffing models, manage resources, and improve efficiency through data insights.

Examine and process Life and Annuity death claims, analyze liability, ensure compliance with regulations, and provide customer support.

The Insurance Claims Specialist manages patient accounts, submits claims, follows up on unpaid claims, and provides customer support, ensuring compliance with regulations.

The Head of Care Services is responsible for leading and scaling a multidisciplinary care team, ensuring high-quality patient care and operational efficiency, while developing strategies for service delivery and team performance.

Teaching Assistants will support learners in virtual training programs by providing guidance, answering questions, and facilitating discussions, both synchronously and asynchronously, while also grading assignments and offering individual support sessions.

Manage customer relationships and provide technical support in the Pulp & Paper industry. Ensure productivity and support growth opportunities. Monitor processes and report results.

The Insurance Quoter is responsible for calculating accurate insurance quotes based on client needs, collaborating with agents, ensuring compliance, and providing exceptional customer service.