Top Customer Support Jobs in Columbus, OH

5 Days AgoSaved
In-Office or Remote
7 Locations
120K-130K Annually
Senior level
120K-130K Annually
Senior level
Artificial Intelligence • Machine Learning • Software
Lead CVR customer support strategy and operations, managing geographically dispersed teams to deliver case management, operational excellence, budgets, hiring, training, and cross-functional initiatives. Drive KPI measurement, continuous improvement, product feedback, and talent development to improve dealer, DMV, lender, insurer, and consumer outcomes.
10 Days AgoSaved
In-Office
Grove City, OH, USA
20-30 Hourly
Mid level
20-30 Hourly
Mid level
Automotive • Information Technology • Logistics • Software
Serve as primary contact to resolve client issues for assigned auction/market center. Manage account relationships, perform data entry, establish and update vehicle files, coordinate recon and transportation, prepare sale runs, reconcile repair bills, handle post-sale invoicing, and generate operational reports while supporting online programs and safety procedures.
Top Skills: Adding MachinesCopierFax MachineExcel
12 Days AgoSaved
In-Office
Columbus, OH, USA
Entry level
Entry level
Professional Services
Provide customer service to sales reps, customers, and internal staff; manage order maintenance and pending submission queues; respond to voicemails, emails, and Teams messages same day; perform assigned clerical duties and complete a 90-day orientation.
Top Skills: ExcelMicrosoft Dynamics AxMicrosoft TeamsWord
Reposted 12 Days AgoSaved
In-Office
Columbus, OH, USA
22-28
Mid level
22-28
Mid level
Healthtech • Retail • Software • Pharmaceutical
Manage high-priority patient escalations, coordinate cross-functional resolution, mentor Patient Care Representatives, analyze trends to improve processes, ensure HIPAA compliance, generate escalation reports, and support quality assurance and training efforts.
Top Skills: Microsoft Office SuiteZendesk
13 Days AgoSaved
In-Office
5 Locations
Mid level
Mid level
Fintech • Payments • Financial Services
Handles inbound and outbound service calls for Treasury Management clients, performs onboarding and maintenance of TM products, conducts client training and demos, troubleshoots platform issues with vendors, executes Mutual Fund Sweep trades, validates file formats, and documents user acceptance testing and procedures.
Top Skills: Ach OriginationBaiBusiness Online BankingCash VaultCdarsEdiLockboxMutual Fund SweepPositive PayRemote Deposit CaptureSweepsTm OnlineWires
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7 Hours AgoSaved
Remote
United States
70K-85K Annually
Junior
70K-85K Annually
Junior
Fintech • HR Tech • Social Impact • Software • Financial Services
Manage and optimize intraday staffing and schedules for Customer Success teams. Produce forecasts, monitor phone/chat/case queues, adjust staffing in real time, drive SLA attainment, run trend analysis, develop dashboards and reports, coordinate cross-team contingency support, and communicate staffing risks and recommendations to leadership.
Top Skills: Workforce Management Software
10 Hours AgoSaved
Remote
United States
24-24 Hourly
Mid level
24-24 Hourly
Mid level
AdTech • Marketing Tech • Professional Services
Serve as first escalation point for fulfillment-related customer issues. Monitor ticket queue, triage and resolve escalations, document cases, identify trends, collaborate cross-functionally, and maintain SOPs and knowledge base.
Top Skills: ErpSalesforceWmsWorkdayZapier
Reposted 10 Hours AgoSaved
Remote
Ohio, USA
50K-65K Annually
Junior
50K-65K Annually
Junior
Insurance • Professional Services • Sales • Financial Services
Provide producer support and in-house customer service for personal lines insurance: coordinate expirations, market new/renewal business, verify policy accuracy, generate billing, handle client communications, maintain files and suspense system, and follow agency E&O guidelines.
Reposted 10 Hours AgoSaved
Remote or Hybrid
Ohio, USA
55K-60K Annually
Junior
55K-60K Annually
Junior
Insurance • Professional Services • Sales • Financial Services
Provide full support for the Commercial Lines Department, handling P&C policy servicing, renewals, submissions, certificates, binders, quoting/marketing with carriers, client retention, cross-selling, and exceptional customer service.
Top Skills: Applied Systems EpicExcelMicrosoft Word
Reposted 10 Hours AgoSaved
Remote
USA
27-39 Hourly
Junior
27-39 Hourly
Junior
Healthtech • Biotech
Serve as a remote customer support representative for healthcare providers, patients, and staff. Triage inbound phone/chat/email/portal messages, provide ordering and account support, troubleshoot portal/login issues, supply product information, and handle sensitive patient data accurately within compliance standards.
Top Skills: 2-Factor Authentication Apps8X8Apple ProductsCrm SystemsCustomer PortalsE-FaxGoogle SuitemacOSSalesforceVonageWestfax
YesterdaySaved
In-Office or Remote
2 Locations
34K-84K Annually
Junior
34K-84K Annually
Junior
Fintech • Financial Services
Serve as first point of contact for auto claims intake (FNOL). Create and accurately document new claims, assist customers via phone and email, initiate vehicle inspections and rental arrangements, escalate issues, and support catastrophe response and performance metrics while delivering strong customer service.
Top Skills: Microsoft CopilotWindows
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