Top Operations & Support Jobs in Columbus, OH

Supports the Microsoft Dynamics 365 environment by troubleshooting user issues, managing access and configuration requests, monitoring Power Automate flows, resolving data and integration problems, documenting business processes, and assisting with testing, UAT, rollouts, and solution documentation.

Supports building permit applications and administrative operations by reviewing documents, maintaining accurate records, tracking emails and submissions, researching requirements, following up with stakeholders, identifying errors, escalating issues, and managing deadlines across multiple projects. The role requires strong organization, communication, initiative, accountability, and comfort with repetitive administrative work, government processes, permitting software, AI tools, and spreadsheets.

Support new and existing VIP clients through onboarding, answer program questions, coordinate coach-client assignments, resolve issues, and maintain engagement. Identify retention, renewal, and program expansion opportunities while providing responsive, empathetic service. Collaborate with customer success, coaching, leadership, and operations teams, participate in required meetings, and support clients through email, phone, and text.

Leads end-to-end operational execution across multiple federal government contract programs and distributed teams. Owns delivery performance, customer outcomes, workforce management, P&L, revenue, margin, forecasting, risk management, and operational readiness. Establishes operating cadence and accountability for Program Managers, drives corrective actions and program recovery, develops operational leaders, and partners with Finance, Contracts, Compliance, Growth, and Proposals on delivery, capture, and recompete success.

Provide technical support for Lucidworks Fusion, helping customers configure search systems and troubleshoot complex issues across Lucene, Solr, and distributed technologies. Create knowledge-base content, collaborate with Engineering and Customer Success, communicate customer feedback, and identify opportunities for additional products and services. The role includes 24/7/365 on-call participation and supports U.S. government customers.

Own the analytical function for a core business area such as growth, product, AI and automation, or strategic partnerships. Define business problems, metrics, reports, analyses, and experiments; generate actionable insights; influence leadership decisions; and drive initiatives through execution. The role requires strong first-principles thinking, independent data analysis, persuasive communication, and ownership of ambiguous, high-impact problems.

Coordinate staffing and resource planning across engagements and teams, monitor utilization and capacity, identify staffing gaps, facilitate scheduling discussions, and support workforce forecasting. Maintain resource data, train colleagues on scheduling tools, manage reassignments, and partner with leaders to align employee skills and development goals with business needs. The role also supports international teams, process improvements, reporting, and ad hoc workforce planning projects.

Own the analytical function for a core business area such as growth, product, AI and automation, or strategic partnerships. Define business problems, metrics, reports, analyses, and experiments; generate actionable insights; influence leadership decisions; and drive initiatives through execution. The role requires strong analytical, communication, ownership, and problem-solving skills, with experience in consulting, investment banking, or high-growth technology.

Lead and facilitate daily sport, play, wellness, and recreational activities for pavilion visitors, staff, and school groups. Support program setup/breakdown, equipment care, participant engagement, health and safety monitoring, and guest experience. Assist with tournaments, demonstrations, special activations, athlete and guest support, and coordinate with coordinators, volunteers, and operations teams to ensure smooth delivery of sport programming.

This is a spontaneous application opportunity. Candidates are invited to submit their contact details so the employer can assess potential matches with current or future openings.