Top Operations & Support Jobs in Columbus, OH

Own and scale Teton’s global go-to-market infrastructure across marketing, sales, business development, account management, and customer success. Responsibilities include managing HubSpot and revenue systems, forecasting, analytics, territories, quotas, compensation, deal desk processes, lifecycle operations, market launches, and RevOps team development. The role requires building scalable processes and systems across multiple countries, verticals, and enterprise SaaS-plus-hardware sales motions.

Provides administrative, financial, procurement, reporting, invoicing, vendor management, records maintenance, and information-systems support for USACE maintenance and repair projects. Validates funding and expenditure data, processes requisitions and purchase orders, maintains contract documentation, supports purchasing and shipping, coordinates system access and CAC packages, and troubleshoots issues with project, procurement, accounting, and subcontractor teams. The role is primarily remote with occasional domestic travel and field or client-site meetings.

Leads a team of 10–15 E-File Specialists by assigning work, tracking performance, conducting training, maintaining documentation, resolving escalations, and improving workflows. The role manages schedules and timecards, supports onboarding and quality control, monitors operational metrics, addresses bottlenecks, coordinates with cross-functional teams, and helps implement process and system changes. This is a remote, entry-level management position requiring advanced E-File knowledge and strong Excel, documentation, and data-review skills.

Build and lead DriveNets’ advanced support organization for AI Factory deployments. Hire Tier 3 engineers, establish support tiers, SLAs, escalation paths, on-call operations, and knowledge management. Own critical multi-vendor incidents, customer communications, RMA strategy, diagnostics, post-incident reviews, and collaboration with AMD and R&D. Shape support product requirements, oversee customer onboarding, track service-health KPIs, and improve resolution speed, fault pinpointing, and no-fault-found rates.

Build and manage the go-to-market operating foundation, including funnel stages, lead routing, CRM strategy, revenue technology, account-based marketing support, attribution, pipeline reporting, forecasting, and leadership reporting. The role partners across Marketing, Business Development, Operations, and Finance to improve commercial data quality and connect deals through contracting and revenue.

Leads enterprise telecommunications operations, including voice, unified communications, contact center platforms, telecom expense management, carrier relationships, vendors, incidents, upgrades, and service delivery. Manages technical staff and cross-functional partners while overseeing budgets, invoices, reporting, performance metrics, cost optimization, system reliability, and lifecycle modernization across multi-site business locations.

The CEO will lead Mosaic’s strategy, governance collaboration, grantmaking, fundraising, external representation, financial stewardship, evaluation, and lean team management. They will build alignment across environmental and social justice stakeholders, strengthen movement infrastructure, cultivate philanthropic partnerships, oversee grant processes, communicate Mosaic’s mission, and support inclusive, measurable impact. The role requires deep environmental movement knowledge, coalition-building ability, exceptional communication, fundraising experience, and strong organizational leadership.

Manage critical technology incidents in a 24/7/365 environment, leading triage, troubleshooting, stakeholder communications, escalation, recovery, and resolution. Analyze monitoring and operational data across applications, databases, infrastructure, and cloud technologies. Coordinate root-cause analysis, postmortems, correction-of-error documentation, incident metrics, and continuous improvement initiatives while supporting production operations and on-call rotations.

Own strategy and daily operations for Vanta’s mid-to-late funnel upmarket sales motion. Lead opportunity management, forecasting, complex deal structuring, contracting workflows, Rules of Engagement, and cross-functional process improvements. Partner with Sales, Deal Desk, Finance, Legal, and GTM Systems teams to improve seller effectiveness, conversion, sales efficiency, and revenue predictability. Diagnose funnel friction, guide complex deals, align stakeholders, and implement scalable operating-model improvements.

Provides technical support for merchants using Oracle Simphony and other POS systems. Configures and deploys hardware, fulfills replacement orders, performs hardware swaps and POS data entry, routes and escalates support tickets, maintains electronic records, and tracks inventory and RMAs. The role requires direct Simphony or Micros Res3700 support experience, strong customer service and communication skills, computer knowledge, and familiarity with Microsoft Office or Google Suite.