Top Operations & Support Jobs in Columbus, OH

Manages document and claims workflows, including processing, quality checking, routing, status assignment, file intake and output, data entry, and discrepancy resolution. Maintains import queues, reconciles balances, validates charges, monitors file-sharing accuracy, and submits service tickets for system issues. Analyzes document and claims trends and communicates operational updates to internal teams while supporting efficient, compliant document management.

Provides high-level administrative and operational support to four Vice Presidents in R&D Oncology. Responsibilities include complex calendar and travel management, expense reconciliation, communications coordination, meeting and event logistics, deadline tracking, purchase orders, invoices, onboarding, organizational records, and coordination with Facilities, IT, and HR. The role also supports the CMO Executive Assistant and requires confidentiality, strong organization, cross-time-zone collaboration, and periodic onsite attendance near Marlborough, Massachusetts.

Provide billing support to technical customers across EMEA, resolving payment failures, invoice issues, extensions, disputes, and usage questions. Triage and escalate cases, communicate with technical and non-technical audiences, identify recurring problems, improve support workflows, and contribute to tooling, product enhancements, issue reproduction, and test coverage in a distributed async environment.

Provides L2 production support for enterprise healthcare applications, including incident management, troubleshooting, root cause analysis, SQL-based data corrections, configuration management, and customer communication. Collaborates with development, infrastructure, DBA, and product teams to resolve complex issues, coordinate fixes, maintain SLAs, and improve support processes through automation, monitoring, and alerting.

Support ADL’s national Incident Response Team by reviewing and triaging incident reports, maintaining accurate records in Salesforce, SharePoint, and AI tools, and assisting with quality assurance and data integrity. The intern will learn incident response practices, collaborate with subject matter experts, develop real-time solutions, and present work internally while contributing to ADL’s nonprofit mission.

Provides remote technical support to more than 50 veterinary practice locations. Responsibilities include troubleshooting hardware, software, networks, practice management systems, VoIP, and cloud tools; managing onboarding, offboarding, accounts, devices, and IT assets; documenting tickets; supporting Intune and Autopilot deployments; training users; coordinating vendors; and escalating complex issues. The role is primarily remote but may require occasional clinic travel and evening or weekend availability.

Provide day-to-day IT support for US employees, manage onboarding and offboarding, administer Mac devices through MDM, and manage identity and access in Okta and Google Workspace or M365. Maintain device inventory, write knowledge-base content, and build AI-powered automations to reduce repetitive support work. Escalate complex or security-related issues while collaborating with the Israel-based IT team.

This invite-only contingent worker posting provides no specific job duties beyond completing Workday onboarding and meeting general physical and office-work expectations. The role requires computer work for 6–8 hours daily, manual dexterity, eye-hand coordination, tolerance for interruptions and periods of stress, and occasional lifting of materials weighing up to 20 pounds. Additional duties may be assigned by supervisors.

Lead staffing operations across multiple markets by managing Staffing Liaisons, aligning caregiver capacity with client demand, improving workforce utilization, reducing open client hours, and strengthening staffing performance. Responsibilities include workforce planning, capacity forecasting, KPI and dashboard management, data analysis, recruiting alignment, process improvement, workflow optimization, and cross-functional collaboration with clinical, intake, onboarding, scheduling, and operational teams.

Own end-to-end IT operations for a globally distributed workforce, including cross-platform support, MDM administration, patch management, endpoint security, SaaS and identity access, onboarding and offboarding, automation, asset inventory, procurement, and cloud/IaC collaboration. The role requires strong macOS, Windows, and Linux expertise, participation in weekend on-call rotation, and experience improving secure, scalable IT systems in a remote environment.