Top Operations & Support Jobs in Columbus, OH

Provide administrative and staff support to a department head: maintain records, prepare reports, coordinate and distribute information and materials, and organize departmental duties to ensure efficient operations.

Coordinates title workflows, multi-site project intake, transaction management, mortgage loan file review, document completion, and settlement preparation. Serves as a subject matter expert, resolves complex issues, supports scheduling and team activities, guides colleagues, recommends process improvements, and assists with title production support. The role requires strong organization, communication, judgment, leadership, and attention to detail.

Lead strategic sourcing for technology-related goods and services, negotiate enterprise contracts (MSAs, SOWs, licensing), manage vendor relationships and contract lifecycle, drive cross-functional collaboration, mentor sourcing team members, conduct market research and RFPs, and present strategies to senior leadership to optimize cost and mitigate risk.

Serve as the business-facing NetSuite Order Management expert to analyze and optimize multi-channel order-to-delivery processes, gather and document functional requirements, lead functional testing, validate integrations, train stakeholders, and support day-to-day order management operations across ecommerce, EDI, and direct sales channels.

Manage the Event Management System and room inventory; create and maintain academic calendars, exam schedules, and scheduling forms; serve as liaison for room assignments; process registrations, FERPA forms, enrollments, and verifications; produce scheduling and executive reports; manage DocuSign/ImageNow workflows; support PeopleSoft updates and resolve scheduling issues with OTS.

The Training Solutions Manager oversees training content development, manages projects, and optimizes training processes to align with business needs and ensure effective knowledge transfer.

Processes real estate escrow and closing transactions by communicating with buyers, sellers, agents, lenders, and other parties; entering transaction data; collecting documentation; clearing title conditions; scheduling closings; preparing Closing Disclosures and closing documents; and maintaining accurate, timely files while meeting productivity and quality metrics.

Provide first- and second-level IT support for property and customer-facing systems including servers, networks, telephony, AV, and gaming/hospitality hardware/software. Respond to incidents, perform root cause analysis, execute change tasks, maintain monitoring and security remediation, update documentation, participate in on-call rotation, and support local IT projects and maintenance.

Greet and assist callers, visitors, vendors, and staff; manage incoming calls and switchboard; maintain conference room schedules in Outlook; handle mail and shipments; keep visitor logs, distribution lists, supplies, and access control; troubleshoot phones/software and perform general administrative tasks.

Provide front-desk and administrative support: greet clients, answer and direct calls, perform scanning/data entry, prepare paperwork and client letters, manage office supplies and presentation, support event logistics and promotional materials, maintain a clean organized office, and remove miscellaneous tasks from advisors to enable client work.