Top Customer Success Jobs in Columbus, OH

The Client Success Manager is responsible for maintaining and deepening relationships with key accounts, ensuring client satisfaction, identifying growth opportunities, and collaborating with sales and client services to provide seamless customer experiences.

The Senior Account Executive manages publications projects in medical communications, ensuring deliverables are high-quality, on time, and within budget, while fostering client relationships.

The Lead Business Ops Analyst supports projects, engages clients, conducts analytics, presents findings, supervises junior staff, and provides Tier 3 support.

The Director of Account-Based Marketing & Retention will lead targeted marketing strategies to enhance client retention and drive employer-sponsored insurance program growth, partnering with various internal teams to execute effective ABM campaigns.

The Account Manager drives growth in existing accounts, identifies upsell opportunities, and collaborates with teams to ensure customer success with the marketing platform.

The Account Management Coordinator provides operational support to the Account Management team, ensuring client satisfaction and managing communications, meetings, and follow-up actions to drive successful outcomes.

Lead contract negotiation for clean energy transactions, advising clients on renewable energy strategies, and presenting tailored solutions. Collaborate with teams for project delivery and client engagement.

As a Senior Customer Support Specialist, you will diagnose complex technical issues, improve system reliability, and ensure customer satisfaction through collaboration with various teams and advanced troubleshooting skills.

The People Operations Generalist manages payroll, benefits, and employee experiences while fostering relationships. They ensure compliance, support initiatives, and enhance HR systems.

The Director of Business Development will create and maintain strategic relationships with customers in the Mobility sector, identify new business opportunities, and support logistics solutions.