JR IT Support Analyst

Reposted 3 Days Ago
14 Locations
Remote
Junior
Aerospace • Transportation
The Role
Provide IT technical support, install and maintain hardware/software, and assist with documentation and ticket management under supervision.
Summary Generated by Built In

MAIN RESPONSIBILITIES:Under supervision, perform research on technology solutions in the market, provide IT technical support related to the creation and/or updating of documentation, procedures, and processes with a standard company layout, monitor/process and direct tickets in the queue, install and maintain hardware and software, provide guidance on backing up user data, and support internet, telephone, and security service teams in information technology initiatives.

 

QUALIFICATIONS:

Bachelor's degree or technical training in Information Technology or related fields;
• Prior experience in Information Technology (minimum 2 years);
• Knowledge of information technology;
• Experience in hardware assembly and maintenance;
• Intermediate knowledge of networks, access points, and their functionalities;
• Knowledge of technical English;
• Proficiency (minimum intermediate) in the MS Office suite and some web-based software programs (Excel, Word, and Outlook);
• Advanced knowledge of Windows 11 and its tools.

Top Skills

Hardware Assembly
Information Technology
MS Office
Networks
Windows 11
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The Company
HQ: Houston, TX
1,484 Employees

What We Do

Bristow is the world’s leading provider of offshore oil and gas transportation, search and rescue (SAR) and aircraft support services to government and civil organizations worldwide. Bristow’s strategically located global fleet supports operations in the North Sea, Nigeria and the U.S. Gulf of Mexico; as well as in most of the other major offshore oil and gas producing regions of the world, including Australia, Brazil, Canada, Guyana and Trinidad. Bristow provides SAR services to the private sector worldwide and to the public sector for all of the United Kingdom on behalf of the Maritime and Coastguard Agency.

Bristow History
Bristow began building its oil and gas credentials before the first discovery in the North Sea, tracing its beginnings back to an adventurous businessman named Alan Bristow. The company’s long history started in 1955 with Bristow Helicopters Ltd. in the UK. In 1996, Offshore Logistics purchased a stake in Bristow Helicopters Ltd., and the company was rebranded as Bristow Group Inc. in 2006.

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