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Top Customer Success Jobs in Columbus, OH

949+ Job Results
20 Days Ago
Columbus, OH
Remote
133 Employees
7+ Years of Experience
133 Employees
7+ Years of Experience
AdTech • Marketing Tech
The Sr. Manager, Customer Success will lead client engagements for a portfolio of brands, focusing on marketing analytics. Responsibilities include managing relationships, driving product adoption, providing insights on marketing performance, and supporting internal initiatives.
20 Days Ago
Columbus, OH
Remote
552 Employees
144K-173K Annually
5-7 Years of Experience
552 Employees
144K-173K Annually
5-7 Years of Experience
Software • Cybersecurity
As a Senior Customer Success Advisor, you will guide customers on effectively using Illumio's products to meet their business goals. You'll analyze adoption issues, improve customer relationships, and secure contract renewals by fostering their success with our solutions.
20 Days Ago
Columbus, OH
Remote
10 Employees
1-3 Years of Experience
10 Employees
1-3 Years of Experience
AdTech • Software
As an Onboarding & Implementation Specialist, you will guide new customers through the onboarding process, serve as a product expert, conduct engaging onboarding calls, perform product demonstrations, and support both the Sales and Support teams to ensure successful product adoption.
20 Days Ago
Columbus, OH
Remote
166 Employees
7+ Years of Experience
166 Employees
7+ Years of Experience
Edtech
The Director of Customer Education & Support will lead the development and execution of customer education strategies, enhance the customer journey, and ensure high engagement and satisfaction. Responsibilities include managing teams, collaborating across departments, developing training programs, and advocacy for customer needs.
20 Days Ago
Columbus, OH
Remote
18 Employees
60K-80K Annually
1-3 Years of Experience
18 Employees
60K-80K Annually
1-3 Years of Experience
Consumer Web
The Implementation Specialist will support Customer Success Managers by configuring client accounts, managing customization projects, and providing administrative tasks. Responsibilities include partnering with teams to optimize customer experiences and contribute to the growth of the customer success team.
20 Days Ago
Columbus, OH
Remote
21 Employees
1-3 Years of Experience
21 Employees
1-3 Years of Experience
Healthtech • Software
The Client Success Associate will support client implementations, provide ongoing customer support, assist with workflow customization, train users on the Valer platform, and develop strong relationships with clients. This role requires strong communication skills and a problem-solving mindset.
21 Days Ago
Columbus, OH
Remote
451 Employees
3-5 Years of Experience
451 Employees
3-5 Years of Experience
Cloud • Security
As a Customer Success Engineer at Orca, you will be the primary technical engineer supporting federal post-sales efforts, ensuring successful implementation and operationalization of the Orca Security platform. You will drive product adoption and validate enhancements while cultivating customer trust and sharing expertise in cloud security best practices.
21 Days Ago
Columbus, OH
Remote
400 Employees
50K-53K Annually
1-3 Years of Experience
400 Employees
50K-53K Annually
1-3 Years of Experience
AdTech • Digital Media • Information Technology • Marketing Tech • News + Entertainment • Social Media • Software
The Client Success Coordinator is responsible for managing client communications, onboarding new clients, creating programs in Salesforce, providing campaign performance feedback, and establishing processes to enhance efficiency while ensuring client satisfaction throughout their journey with TechnologyAdvice.
Top Benefits:
401-K
401-K Matching
Company Outings
+56 More
21 Days Ago
Columbus, OH
Remote
65 Employees
130K-190K Annually
3-5 Years of Experience
65 Employees
130K-190K Annually
3-5 Years of Experience
Software
As a Customer Success Manager at Haus, you will lead the customer lifecycle from onboarding to engagement. You'll advise customers on maximizing platform value, establish client success processes, and collaborate with product and engineering teams to enhance features. Building relationships with stakeholders is key to driving adoption and renewals.
21 Days Ago
Columbus, OH
Remote
1,000 Employees
95K-120K Annually
5-7 Years of Experience
1,000 Employees
95K-120K Annually
5-7 Years of Experience
Natural Language Processing • Software • Conversational AI
As a Senior Customer Success Manager at LivePerson, you will drive growth, develop relationships, create customer success plans, translate financial terms into ROI, manage stakeholders, and monitor product adoption. Requires 6+ years experience in customer-facing roles and strong understanding of SaaS and digital trends.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+48 More
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