Top Customer Success Jobs in Columbus, OH
In this role, you will develop user manuals and training materials for BoostDraft, understand attorneys' needs, explain useful features, and gather customer feedback to inform product development.
The Associate Content Development Specialist role involves supporting Keyfactor's Knowledge Management strategy, enhancing internal knowledge resources, developing and maintaining KM best practices, and improving accessibility and organization of content. The role also includes collaboration with stakeholders to drive knowledge sharing and alignment with business goals.
The Billing Specialist will manage daily billing functions, handle accounts receivable, resolve billing inquiries, maintain billing records, and collaborate with departments to ensure accurate billing. The role requires strong problem-solving, attention to detail, and technical proficiency in accounting software, along with a solid understanding of GAAP and billing practices.
As a Customer Success Representative, you will provide exceptional customer service, assist with account setup and troubleshooting, coordinate transactional support, and collaborate with Sales and Marketing to enhance customer experiences and drive business growth.
The Scale Customer Success Manager will manage a large portfolio of accounts, ensuring customer satisfaction and timely renewals. Responsibilities include engaging with clients, forecasting renewals, addressing concerns, and collaborating with finance and legal teams. This role aims to enhance user activation and develop digital strategies to increase account adoption.
The Recruiters are responsible for sourcing, interviewing, and selecting candidates for various job openings. They work to match candidates with the right roles within the organization.
The Renewals Specialist manages customer renewals by overseeing the renewal process, driving revenue, creating quotes and purchase orders, and collaborating with the Customer Success Management team to ensure customer satisfaction and achieve retention goals.
The Customer Onboarding Manager will work with new and existing clients during the transition from sales to onboarding. They will manage project delivery, understand business requirements, and ensure clients gain maximum value from the Insider platform.
Client Solutions Specialist role at MarketResearch.com focusing on delivering exceptional customer service and boosting transactional sales. Responsibilities include providing real-time customer service, identifying target markets, closing sales opportunities, and collaborating with various departments for smooth sales hand-offs.
Own the relationship for key customer accounts, drive adoption and business needs, serve as primary point of contact for customers, anticipate and address customer needs, ensure customer satisfaction and value realization, commit to achieving team KPIs.
Top Companies in Columbus, OH Hiring Customer Success Roles
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