Top Tech Jobs & Startup Jobs in Columbus, OH

Leads learning and development initiatives from needs assessment through design, implementation, facilitation, and evaluation. Partners with leaders and subject matter experts to diagnose performance challenges, recommend learning or performance-support solutions, manage change-readiness efforts, and measure outcomes. Develops reusable knowledge resources, uses learning technologies and AI tools, and coaches or cross-trains L&D colleagues. Requires strong instructional design, adult-learning, facilitation, consulting, communication, and stakeholder-management skills.

Handles low- to moderate-complexity renters liability claims from assignment through resolution. Responsibilities include investigating bodily injury and property damage claims, determining coverage and liability, setting reserves, negotiating settlements, managing defense counsel and experts, identifying fraud and subrogation opportunities, maintaining claim documentation, and complying with state regulations. The role also requires customer and stakeholder communication, independent caseload management, multiple adjuster licenses, and mentoring less experienced examiners.

Own a digital product area end to end, from defining customer and business problems through roadmap, prioritization, delivery, launch, and iteration. Partner closely with Engineering, Design, QA, technical project management, operations, and business stakeholders. Use customer research, data, KPIs, and product judgment to make tradeoffs and improve outcomes. Translate technically complex systems, APIs, integrations, data pipelines, and workflows into clear, buildable solutions.

Lead a 24/7 global customer support operation through two Support Leads and specialist teams. Own staffing, forecasting, scheduling, quality assurance, coverage, customer experience metrics, AI-assisted support improvements, reporting, and escalation processes. Partner with Product, Engineering, Implementation, and Customer Success to resolve incidents, reduce repeat issues, improve workflows, and support customer outcomes.

Supports channel and ecosystem partner programs by managing operational execution, processes, workflows, reporting, dashboards, onboarding, incentives, and cross-functional initiatives. The role analyzes program performance, identifies process improvements, coordinates stakeholders, supports planning and launches, and ensures consistent adoption of partner policies and tools.

Create conversion-focused visual assets across email, display advertising, social media, websites, landing pages, mobile apps, video, and offline marketing. Design email templates, support website and app projects, oversee external video production, and execute client marketing campaigns, promotions, and product launches to improve conversion and marketing KPIs.

Owns WellHive’s Alpha-to-Beta-to-GA release process, including release bundling, activation packets, phase-gate criteria, defect triage, go/no-go reviews, feature-flag policies, and SI handoffs. The role coordinates Product, Engineering, Customer Delivery, customers, and systems integrators; manages monthly activation cycles; oversees testing and documentation; tracks exceptions and release risks; and maintains predictable, auditable release cadences.

Lead WellHive’s marketing and communications function, developing integrated strategies and campaigns to drive adoption of its healthcare scheduling platform. Build audience-specific messaging, coordinate rollout communications, create sales and partner enablement materials, translate data and customer insights into compelling narratives, and measure campaign effectiveness. Manage content standards, calendars, production resources, staffing, and budget recommendations while partnering with Customer Success, Data & Insights, Sales, Partnerships, and executive stakeholders.

Monitors compliance for federally funded grant programs under 2 CFR Part 200. Reviews subrecipient agreements, budgets, risk assessments, audits, financial and performance reports, and supporting documentation. Conducts desk audits and site visits, tracks findings, recommends corrective actions, and supports resolution of deficiencies. Provides compliance training and technical assistance to programs staff, subrecipients, subcontractors, and vendors while documenting and reporting monitoring activities.

Leads technical vision and roadmap for Freenome’s cloud platform, designs and operates scalable Kubernetes-based systems, and drives cross-team initiatives. The role troubleshoots complex platform issues, improves reliability and cloud-cost efficiency, supports AI adoption, and builds secure infrastructure for AI and data workflows. It also mentors engineers, partners with scientific and technical teams, and remains hands-on with architecture, coding, design reviews, and operations.

Own the end-to-end SAP product portfolio, including strategy, roadmap, discovery, requirements, backlog, delivery, AI initiatives, pricing, packaging, and commercialization. Provide applied SAP technical leadership across architecture, integrations, BTP, APIs, and cloud technologies. Develop value propositions, enable Sales and partner teams, and represent the portfolio in strategic customer, executive, and partner engagements while driving cross-functional execution.

Leads the connected tax platform experience across Vertex products, integrating services and applications into a cohesive customer experience. Translates customer and business needs into technical specifications, acceptance criteria, and platform roadmaps. Partners with Engineering, UX, Architecture, and Product teams to deliver features, resolve competing priorities, and guide trade-offs. Uses KPIs and customer feedback to measure impact, while serving as the subject matter expert for platform integration and experience improvements.

Own customer technical issues from initial report through resolution. Troubleshoot complex frontend and backend problems by investigating code, system architecture, databases, and production behavior using Go, TypeScript, and SQL. Collaborate with Engineering, Product, Customer Success, and Account teams; support onboarding and ongoing usage; communicate clearly with technical and non-technical audiences; maintain documentation; and surface customer insights for product improvements.