Top Tech Jobs & Startup Jobs in Columbus, OH

Leads and scales a multi-site customer care organization, developing managers and teams while improving customer satisfaction, retention, service quality, and operational efficiency. Oversees escalations, process optimization, KPIs, analytics, forecasting, staffing, workforce planning, and executive reporting. Partners cross-functionally with Operations, Sales, Marketing, and Production to enhance customer experiences, build scalable processes, and support organizational growth.

Provides administrative and operational support for talent acquisition, including candidate sourcing, resume screening, interview coordination, candidate communications, recruiting events, applicant tracking, offer and background-check monitoring, onboarding preparation, and process improvement. Maintains accurate records and supports a positive candidate experience while handling confidential employment information.

Identify and prospect small and midsized businesses, present Insperity HR services and technology to business owners, build executive relationships, achieve sales goals, complete contract bid paperwork, and facilitate the new-client onboarding process. The role uses a consultative sales approach, networking, virtual and in-person meetings, marketing support, and residual commission opportunities.

Manage interior signage and workplace rebranding projects from design handoff through fabrication, installation, quality control, and closeout. Responsibilities include site assessments, drawing and design package reviews, competitive bidding, vendor and fabricator coordination, fabrication schedule tracking, installation oversight, punch list management, inspections, warranty documentation, and decommissioning coordination. The role requires managing multiple concurrent projects, coordinating cross-functional stakeholders, and traveling to project sites two to three times monthly.

Develops demand and manages complex sales opportunities for integrated workflow, outsourcing, and business process solutions. Builds relationships with C-suite stakeholders, leads capture efforts and technical bids, shapes client requirements, creates differentiated value propositions, and manages pursuits through close. Coordinates internal teams and vendors, develops business cases, performs competitive and market analysis, and ensures effective project handoffs while addressing enterprise IT and business process objectives.

Manages complex business-process and workflow solution sales from prospecting through close. Develops C-suite relationships, creates demand, leads capture efforts and technical bids, shapes client requirements, builds differentiated value propositions, and coordinates internal and partner resources. Conducts competitive, market, financial, and strategic analyses while aligning Ricoh solutions to enterprise business outcomes. Requires strong sales-process expertise, technical understanding of IT environments, executive communication, negotiation, and leadership skills.

Supports onsite human resources operations at a fulfillment center, including employee relations, investigations, manager coaching, corrective actions, onboarding, training, engagement, retention, and HR communications. Serves as the primary HR contact for employees and leaders, resolves routine concerns, identifies recurring issues, maintains confidentiality, and escalates complex matters. Partners with HR leadership and site management to promote consistent policies and a positive employee experience.

Leads high-volume, full-cycle recruiting for operations, warehouse, CDL driver, and frontline roles across multiple locations. Develops sourcing strategies and talent pipelines, partners with operational leaders, evaluates candidates, monitors recruiting metrics, improves hiring processes, maintains ATS accuracy and compliance, mentors recruiters, supports workforce planning, and represents the company at recruiting events.

Leads complex enterprise pharmacy management software implementations from kickoff through go-live and transition. Manages project plans, governance, risks, scope, resources, stakeholder communications, integrations, data migration, testing, and change management. Coordinates cross-functional internal teams, customers, and vendors; facilitates executive steering committees; monitors KPIs and forecasts delivery. Improves implementation processes, documentation, and customer experience while mentoring team members.

Coordinates telecom site acquisition projects from initiation through completion. Maintains project logs and trackers, conducts status meetings, prepares WIP and performance reports, tracks costs, supports forecasting and billing, manages documentation and change processes, and collaborates with project managers, engineers, vendors, subcontractors, clients, and field teams to ensure timely, cost-effective delivery.