Top Tech Jobs & Startup Jobs in Columbus, OH

Manage a territory of existing SaaS customers to drive expansion revenue, retention, and account health. Conduct account reviews, use product usage data to identify growth and risk, manage pipeline through close, collaborate cross-functionally, meet revenue/retention KPIs, and maintain CRM records.

The Support Specialist ensures technical delivery for digital news platforms, resolves issues, leverages AI tools, and supports multiple television markets in operations.

Provide strategic oversight and enterprise-level configuration of UKG Workforce Management. Architect complex configurations, establish standards, advise leadership, lead major releases, coach analysts, and serve as SME for audits, governance, reporting, pay policies, scheduling, and attestation.

Lead executive relationships and strategic expansion for enterprise clients. Drive retention, upsell, and account performance through cross-functional coordination, data-driven insights, and executive engagement.

Senior technical support engineer responsible for implementing and migrating IBM i systems on IBM Power platforms, performing onsite installations, managing SAN/VTL/replication and LPAR tasks, providing SME input to presales, resolving escalations, coordinating with stakeholders for acceptance into service, and supporting operational governance within ITIL-aligned environments.

Support onboarding, activation, and integration of Amazon/Walmart accounts; assist CSMs with campaign strategy and optimization; monitor performance, deliver dashboards and business reviews; surface actionable insights; support customer conversations and product adoption; collaborate cross-functionally to ensure executional excellence.

Lead and manage complex tax engagements for high net worth individuals, trusts, and closely held businesses. Oversee planning, compliance, team reviews, client relationships, and engagement profitability while advising on estate, gift, trust, and international tax matters.

As a Support Specialist, you will ensure technical delivery and operational resilience across digital platforms, support user testing, and leverage AI tools for efficiency.

Lead CS operations to build health scoring, risk intelligence, and scaled motions for 100+ accounts. Manage the Implementation Manager, improve launch methodology and KPIs, standardize processes and HubSpot data quality, and create executive reporting and programmatic engagement to reduce churn and increase adoption.

Lead and mentor a Salesforce engineering delivery team to design, build, test, and deploy scalable Salesforce solutions. Drive Agile/DevOps processes, release governance, and SLA accountability. Collaborate on platform architecture, integrations, AI readiness, data modeling, and HIPAA-compliant security. Optimize tools, AppExchange integrations, and roadmap alignment with product and operations.