Top Customer Success Jobs
The Client Concierge at Chewy will provide stellar service and communication while supporting the veterinary team. Responsibilities include handling patient intakes, engaging with clients, utilizing practice management systems, and assisting in inventory management. The role emphasizes empathy, strong communication skills, and participation in training for professional development.
As a Client Concierge at Chewy, you will provide exceptional customer service, handle patient intakes, and support veterinary teams. Your role involves engaging with pet parents, using Practice Information Management System technology, and upholding standard operating procedures. A strong emphasis is placed on communication and empathy, while maintaining a clean workspace and assisting with inventory needs. Weekend work and possibly some travel may be required.
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The Operations Control Representative is responsible for providing top-tier inbound customer support, addressing technical issues, resolving account discrepancies, and identifying process improvement opportunities while maintaining a positive customer experience. The role requires collaboration and prioritization of tasks in a dynamic environment.
As a Senior Customer Experience Analyst at Udemy, you will resolve complex customer escalations, drive projects in operational areas, and provide support to Tier 1 and Tier 2 agents. Your role will involve critical thinking and collaboration across teams to enhance customer experience and operational efficiency. You will also mentor junior team members while identifying areas for improvement.
As a Customer Engagement Manager at Udemy, you'll lead strategic initiatives to support corporate customers in developing their leadership programs. Your role includes managing customer relationships, overseeing project delivery, analyzing engagement metrics, and driving program success while collaborating with internal resources and sales teams.
The Customer Success Operations Manager will oversee the effectiveness of the Customer Success team by managing projects, administering Gainsight, optimizing processes, reporting metrics, training staff, and collaborating across departments to enhance customer experiences and drive company growth.
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The Customer Service Representative will assist Garner members with their healthcare needs through phone, chat, and email. Responsibilities include educating members, managing inquiries, documenting processes, and relaying feedback to improve services while maintaining a detail-oriented understanding of health benefits and insurance.
As a Customer Research Advisor at Dscout, you will collaborate with clients to help them design and execute research projects using the Dscout platform. Responsibilities include training clients, offering research design recommendations, and providing ongoing support while advocating for their needs within the company.
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The Regulatory Specialist will ensure all pet food/supplement products comply with regulations, reviewing ingredients, claims, and labels, maintaining registrations, auditing contract manufacturers, and advising on regulatory requirements, while also supporting international compliance as necessary.
The Client Relationship Executive will manage sales pursuits, pipeline, and account management methodology for PwC. Responsibilities include developing sales strategies, supporting business development efforts, creating value propositions, and fostering relationships to drive revenue growth while upholding ethical standards.
The Client Relationship Executive will design and implement communication strategies to promote PwC's brand, manage sales pursuits, and coordinate resources to close sales opportunities, while fostering long-term client relationships and identifying market gaps.
The Client Relationship Executive at PwC is responsible for driving revenue growth by promoting the firm's brand and services. This role involves managing sales pursuits, developing sales strategies, and building long-term client relationships, while leading a team to improve operational efficiency and solve complex business issues.
The Customer Success Manager IV at GHX will drive account plans to enhance customer utilization of GHX solutions, improve satisfaction, and retain customers. They will work cross-functionally to achieve client goals, identify risks, and foster strong business relationships, while also identifying upsell opportunities.
The Export Compliance Specialist will support the compliance program by managing export compliance processes, assisting with regulatory audits, and providing compliance guidance across Ursa Major. Responsibilities include drafting export licenses, maintaining policies for trade and export laws, and assisting in cybersecurity compliance initiatives.
As a CX Tooling Engineer at Spring Health, you will enhance workflow efficiencies within the Zendesk platform and associated tools like Talkdesk. You'll develop custom solutions, collaborate across departments, solve operational challenges, and manage tooling requests to improve the overall customer and provider experience.
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