Top Customer Success Jobs in Cleveland, OH
As a Billing Specialist, you'll process bill payments and policy changes accurately while managing your caseload. Collaborate with team members to meet service levels for Premium Accounting clients and support initiatives like system improvements. Handle multiple assignments with a proactive approach and build knowledge to enhance team performance.
The Quality Document Specialist will manage document control and records management within the Electronic Quality Management System. Responsibilities include processing internal documentation, conducting audits for accuracy, training employees, and ensuring compliance with regulatory requirements.
The Customer Success Manager will lead a team of Order Management Specialists, overseeing daily order processing and customer support across various sales channels. This role involves establishing departmental standards, coordinating with cross-functional teams, and managing customer relations to promote sales success and ensure timely order delivery.
The Receiving Specialist manages backroom operations including receiving products into the POS system, organizing inventory, processing defective products, and ensuring stock levels are adequate. They also maintain store presentation and collaborate on merchandising standards to enhance customer experiences.
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The Document Control Specialist will ensure proper documentation practices at the Vehicle Processing Center, managing document creation, reviews, and transition to an ERP system. Responsibilities include developing job instructions and maintaining document integrity, while training staff on controlled documents and supporting process management.
The CFD Simulation Specialist will lead consulting projects involving simulations, provide technical pre-sales support, analyze client needs, ensure project delivery, articulate Ansys value, and deliver training and support. The role emphasizes collaboration with clients to enhance their design decisions using simulation technologies.
Provide support and guidance to callers with mental health concerns, employing active listening techniques and immediate crisis management. Connect callers to community services and resources, participating in training for professional development.
The Technical Quoting Specialist at CSA Group is responsible for responding to technical sales inquiries, managing client relationships, preparing pricing proposals, and coordinating with the Commercial team. The role requires understanding client needs and promoting new services to increase customer interest.
The 508 Compliance Support Specialist will provide expertise in Section 508 compliance testing and support for accessibility in digital content. Responsibilities include compliance testing, guiding best practices, improving training materials, and collaborating with teams to ensure the creation of accessible ICT. The specialist will also participate in meetings and provide reports to ensure government compliance with accessibility standards.
The Customer Service Representative will answer client calls and inquiries, assist with client needs, help renew accounts, escalate issues, and input data into the agency management system.
The Purchasing Specialist will be responsible for sourcing products and materials needed by Locus Fermentation Solutions. This includes negotiating contracts, managing vendor relationships, and ensuring that orders are fulfilled accurately and on time to support the company’s operational goals.
Top Companies in Cleveland, OH Hiring Customer Success Roles
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