UX Researcher

Posted 4 Days Ago
Hiring Remotely in United States
Remote
Mid level
Healthtech • Social Impact • Telehealth
The Role
Conduct qualitative and quantitative user research for a Provider Lookup platform. Design and run usability tests, focus groups, and surveys; analyze data to produce actionable insights; collaborate with designers, product, and developers to implement usability improvements; participate in weekly standups and support a fundraising campaign.
Summary Generated by Built In

Disclaimer and Fraud Alert: https://www.ihealthwellness.org/job-openings

We are an 'early stage' pre-money nonprofit/ tech startup preparing for a proof-of-concept launch / seed-raise looking to recruit VOLUNTEERS as UX RESEARCHER - MEDICAL/ WELLNESS PROVIDER LOOKUP.

As a UX Researcher, you will be responsible for conducting user research, analyzing data, and delivering insights that inform the design and development of our product.

Responsibilities:

  • Conduct qualitative and quantitative user research to understand user needs, goals, and pain points in using our Provider Lookup platform.

  • Design and conduct user testing sessions, focus groups, and surveys to gather insights from users.

  • Analyze research data and provide actionable insights that inform product decisions and design improvements.

  • Collaborate with UX Designers and Product Manager to translate user research insights into design recommendations and product improvements.

  • Work with the Development team to ensure the implementation of design recommendations and usability improvements.

  • Stay up-to-date with industry trends and best practices in UX research and design.

Required Experience:

  • 3+ years of experience in UX research, conducting user research, usability testing, and data analysis.

  • Experience with a variety of research methods, including usability testing, surveys, focus groups, and user interviews.

  • Strong analytical and problem-solving skills with the ability to turn research findings into actionable insights

  • Excellent written and verbal communication skills with the ability to communicate research findings to cross-functional teams.

  • Proficiency in research tools such as Qualtrics, UserTesting, or equivalent.

  • Experience working in an Agile development environment is a plus.

  • Team players with a desire to learn, iterate and move quickly

  • Ability to commit to a minimum of 4+ hour work weeks

  • Ability to attend weekly standup meeting (conference call with desktop/ laptop access for screen sharing)

  • HealthTech experience

  • Bachelor's or Master's degree in Human-Computer Interaction, Psychology, Cognitive Science, or a related field is a plus

NOTE: Your first assignment will involve launching a fundraising campaign. iHealth will provide comprehensive guidance and resources to help ensure your fundraiser is both quick and successful.

Please note that candidates actively seeking CPT/Internships are ineligible for this particular volunteer position.

Join us, you win, we both win!!

Disclaimer and Fraud Alert

At iHealth and Wellness, we are deeply committed to transparency and integrity in our recruitment process. Please note that all current opportunities within our organization are volunteer roles.

We ensure every volunteer candidate is thoroughly screened and personally reviewed by our Founder and CEO to align with our mission and values. To avoid misinformation or potential scams, we encourage applicants to apply exclusively through our designated platforms.

Thank you for your interest in the volunteer role with iHealth and Wellness! Please continue if you have 3+ years of relevant experience. This is an unpaid position until the organization generates revenue (don’t have an ETA at this time as to when funding will be secured), and successful applicants are required to attend a weekly 30-minute to 1-hour meeting, held Monday to Wednesday between 12 PM and 5:30 PM ET.

Fraud Warning

Beware of fraudulent activities where bad actors may impersonate iHealth and Wellness using fake domain names or email addresses. All official recruitment communications will come from domain name @ihealthwellness.org.

To protect yourself:

- Ensure all emails are sent from domain name @ihealthwellness.org.

- Verify the authenticity of emails and job postings.

- Remember, we will never request payment, banking information, or sensitive personal details as part of the application process.

If you come across suspicious communications or have concerns, please contact us immediately at .

Thank you for helping us maintain a safe and trustworthy recruitment process.

  • Job Type: Part-time

  • Expected hours: No less than 4 per week

  • Schedule: Monday to Friday

  • Work Location: Remote

Skills Required

  • 3+ years of experience in UX research, usability testing, and data analysis
  • Experience with usability testing, surveys, focus groups, and user interviews
  • Proficiency in research tools such as Qualtrics, UserTesting, or equivalent
  • Strong analytical and problem-solving skills to convert findings into actionable insights
  • Excellent written and verbal communication skills for cross-functional reporting
  • Ability to commit to a minimum of 4+ hours per week
  • Ability to attend weekly 30-60 minute standup meeting Monday to Wednesday between 12 PM and 5:30 PM ET
  • HealthTech experience
  • Experience working in an Agile development environment
  • Bachelor's or Master's degree in Human-Computer Interaction, Psychology, Cognitive Science, or related field
  • Team player with desire to learn, iterate, and move quickly
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The Company
53 Employees
Year Founded: 2023

What We Do

iHealth and Wellness Foundation, Inc. is a non-profit organization dedicated to improving healthcare access and coordination for patients living with complex diseases, such as Neurofibromatosis and cancer. By integrating major Electronic Health Record (EHR) systems, the foundation provides innovative medical and wellness social networking platforms, patient advocacy services, and virtual appointments to ensure high-quality care is accessible regardless of a patient's geographic location or financial status.

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