Top Tech Jobs & Startup Jobs in Cleveland, OH

Lead and grow distributed database-internals engineering teams owning TimescaleDB. Set technical roadmaps, prioritize work with Product, collaborate with Platform, handle customer escalations, mentor engineers, and drive delivery of reliable, high-performance database systems.

Make high-volume outbound cold calls to qualify leads, communicate product value, handle objections, schedule appointments, update CRM records, follow scripts, meet call and lead-generation KPIs, and collaborate with sales to improve outreach.

Lead backend architecture and system design for an AI-driven manufacturing planning platform. Build and scale a Node.js/Python stack with Azure Databricks, implement optimization and scheduling algorithms, establish engineering patterns, and mentor/lead a small early-stage engineering team while collaborating with product and data functions.

Serve as the primary U.S. sales and use tax subject matter expert, conducting research, supporting compliance, guiding product taxability, managing nexus/apportionment, and partnering with Product, Engineering, Operations, and Customer Success to build scalable tax automation and documentation.

Own end-to-end accounting and close for a multi-entity crypto and fiat business. Maintain GL, reconciliations (crypto and fiat), intercompany, controls, and audit-ready documentation. Produce management reporting, cash/treasury visibility, budgeting/forecasting support, and coordinate with external advisors and auditors.

Operate, maintain, and improve secure, highly available server, network, and middleware infrastructure. Install, configure, monitor, troubleshoot, automate, and document systems; support on-call rotation and disaster recovery; manage job schedulers and vendor relationships; plan capacity and upgrades; mentor junior staff and support multi-cloud workloads.

Own and administer the CX tech stack, drive AI/automation and self-service, design API-supported workflows, manage Tier II backend operations, oversee Drift CX, and deliver CX reporting, dashboards, SOPs, and vendor/engineering partnerships to improve containment, reduce costs, and resolve systemic issues.

Support TotalCare sales through proactive outreach, bid management, CRM tracking, proposal preparation, customer intelligence gathering, cross-functional collaboration, and reporting to grow service contracts and renewals.

The Marketing Operations Manager will optimize marketing processes and automation, utilizing AI and coordinating with teams to enhance creative output and efficiency.

Provide end-to-end operational and policy support for the Board of Directors and committees: coordinate meetings/logistics, prepare legally defensible minutes, ensure bylaw and governance compliance, manage ethics disclosures and rosters, oversee budgets and procurement, support executives and board leadership, monitor performance and action items, and maintain confidentiality.