Top Tech Jobs & Startup Jobs in Cleveland, OH

Lead and manage a software engineering team to deliver scalable, secure SaaS applications. Drive development best practices (code review, testing, CI/CD), align technical execution with business goals, mentor engineers, participate in architecture and design, monitor KPIs, and integrate generative AI tools to improve productivity. Oversee hiring, training, performance evaluations, and cross-functional collaboration in an Agile environment.

Drive year-over-year territory sales growth for OEM refrigeration customers by developing account strategies, building executive and engineering relationships, managing Salesforce CRM pipeline, supporting product and technical solutions (low-GWP refrigerants), and executing territory business plans. Participate in forecasting and cross-business opportunity closure. Role requires heavy travel and collaboration with internal teams.

Hunt and close strategic partnership opportunities across multiple brands. Own full sales cycle from prospecting to contract execution, negotiate terms, and ensure structured post-signature handoffs to onboarding and account teams. Maintain CRM hygiene, forecast pipeline, collaborate cross-functionally, represent the company at events, and drive partner activation and first-year revenue.

Serve as primary technical contact for clients, lead implementations (API integrations, SSO, carrier migrations), troubleshoot complex data and platform issues, scope customizations, document integrations and APIs, and partner with product and engineering to translate client needs into technical requirements.

Build and scale QA and enablement programs for email, chat, and phone support. Develop scorecards, audits, calibration, coaching, Help Center content, macros, and reporting. Use data and AI to analyze quality trends, reduce contact rates, and partner cross-functionally to improve customer experience and operational KPIs.

Provide senior legal counsel on high-value commercial transactions, government contracting, and RFP responses. Draft, negotiate, and manage contracts (MSAs, SaaS, licenses, SOWs, NDAs), develop contract playbooks and AI-assisted form libraries, train business teams, partner with Compliance, and independently manage a high-volume commercial portfolio with cross-functional stakeholders.

Record short vertical phone videos using provided scripts or guidelines; speak naturally on camera; film extra candid clips; deliver raw footage with good lighting and clean background; provide portfolio, location, languages, and availability when applying.

Sell Norwegian Cruise Line products to consumers via outbound/inbound calls and leads. Build and maintain customer relationships, manage prospect/contact databases, meet sales quotas, recommend itineraries/upgrades, participate in team meetings and mass email campaigns, and maintain strong product knowledge.

Lead and build a global marketing function to define positioning and the "store intelligence" narrative. Drive product marketing, demand generation, partner co-marketing, PR, analyst relations, events, and sales enablement. Scale marketing operations and build a high-performing global team to support a hardware+software platform transition.

Lead technical architecture and delivery for Oracle Fusion and enterprise integrations. Own Fusion integration patterns, extension design, upgrade governance, data and reporting enablement, and platform health. Manage integration and platform engineers, enforce code/config governance, drive predictable delivery, and enable intelligent automation and AI governance across ERP and enterprise tools.

Process and apply customer payments from multiple channels, resolve unapplied cash and payment-on-account transactions, research account activity in legacy systems, communicate with branches and stakeholders, and meet productivity and accuracy standards using company tools such as Access and Power BI.