Top Tech Jobs & Startup Jobs in Cleveland, OH

Supports two Scrum teams developing a healthcare claims rules engine. Translates product direction into user stories, acceptance criteria, functional and technical requirements, process flows, data mappings, and related documentation. Serves as a bridge between product owners and technical teams while supporting multiple complex projects. Requires SQL, data modeling, healthcare IT, HIPAA, Agile, SAFe, Waterfall, change management, and claims-system knowledge. The role is remote with quarterly travel to Tampa, Florida.

Develop and support a production full-stack platform for alternative investment managers. Responsibilities include building frontend features, backend services, APIs, data-ingestion workflows, validation, scheduled jobs, SQL queries, database migrations, audit trails, access controls, automated tests, and production issue resolution. The role also involves code reviews, releases, technical documentation, and coordination with technical and DevOps teams on deployments and upgrades.

Leads a seven-person Customer Success team across named and pooled engagement models. Responsibilities include coaching, hiring, workload allocation, queue health, adoption, churn and downgrade reduction, escalation management, expansion opportunity identification, reporting, CRM data quality, and continuous improvement of CS plays and workflows. The role partners cross-functionally with Support, Product, Implementation, and Sales and requires up to 25% travel.

Develop and maintain brand positioning, voice, messaging, and brand kits for a portfolio of university partners. Translate marketing briefs into creative briefs for paid social, email, SMS, and other campaigns; collaborate with SEO, paid media, lifecycle, research, and agency teams; present campaign kickoffs; review results; and apply insights to future work. Serve as a lead-level resource on complex positioning and messaging challenges while using AI tools to scale research and content development.

Lead and scale a global Sales Engineering organization supporting complex enterprise cybersecurity sales. Own technical win rates, POC conversion, demos, discovery, evaluation processes, and SE performance metrics. Partner with sales leadership on pipeline, forecasting, territory planning, and deal strategy. Build enablement, tooling, playbooks, and career paths while serving as a senior technical advisor to CISOs, AI/ML leaders, and security architects. Provide customer feedback and competitive intelligence to product and engineering teams.

Conduct consultative inside sales for Housecall Pro’s Voice product, guiding home service professionals from booking through close. Build trust by understanding customer challenges, demonstrate how the product improves call handling and business operations, drive product adoption and recurring revenue, collaborate cross-functionally, adapt to product updates, and meet daily call and demo activity metrics.

Own a new product bet from early concept or launch through product-market fit and scale. The role involves researching customer needs, analyzing quantitative and qualitative data, prioritizing high-impact opportunities, building and shipping products, gathering feedback, iterating, and contributing to the product roadmap. Products may span home, motorcycle, boat, RV insurance, or non-insurance ownership services.

Leads new-business acquisition and account expansion across manufacturing plants. Responsibilities include customer targeting, contract and purchase-order review, negotiation guidance, customer satisfaction monitoring, capacity and manufacturing assessments, quoting, customer visits, site transfers, factory business planning, quarterly reviews, and support for sales and operations teams. The role also provides market intelligence, develops industry expertise, supports mergers and acquisitions, and drives customer-focused solutions across global facilities.

Own and optimize CrowdStrike Falcon, build detection coverage across enterprise environments, automate threat detection and remediation, and lead technical incident response. The role manages MDR providers, analyzes diverse security logs, develops response playbooks, runs exercises, and leads detection and response engineers across the United States and India. Responsibilities include closing visibility gaps, containing incidents rapidly, communicating with leadership, and participating in on-call rotations.

Lead Salesforce administration for Sales and Service Clouds, manage integrations and data flows, define system roadmaps, optimize business processes, document configurations, and partner cross-functionally to drive scalable GTM system solutions.