Top Tech Jobs & Startup Jobs in Cleveland, OH

Lead IJM's global donor and audience insights by developing segmentation, motivation models, and behavioral analysis to guide marketing and fundraising strategy. Translate complex data into actionable recommendations, manage global projects and workflows, build cross-functional adoption of analytics, produce foresight and trend reports, and embed an insight-driven culture while participating in organizational spiritual formation.

Support global marketing by developing visual concepts and producing print and digital design assets. Collaborate with creative leads and cross-functional teams, implement feedback, manage project communication, and create materials for campaigns, events, social, landing pages, and merchandise while upholding brand strategy and IJM values.

Lead strategy to identify, cultivate, and convert professional athlete and sports-industry partners into major donors and champions. Manage a portfolio of athlete relationships, develop campaign activations and events, present fundraising opportunities, collaborate with marketing and internal teams, track portfolio activity in Salesforce, and report against KPIs to raise significant annual funds and grow IJM's brand through athlete platforms.

Own sales onboarding, training, and enablement programs; create and maintain playbooks, battlecards, and demo scripts; manage RFP repository and end-to-end response process; coordinate cross-functionally with Product, Marketing, Legal, Security, and Finance; track ramp and RFP performance; implement enablement and RFP tools.

Manage day-to-day operations of statewide assessment programs, liaise with clients and subcontractors, track SOW deliverables, mitigate risks, document requirements, coordinate software configuration and UAT, and ensure schedules, budgets, and quality controls are met.

Manage full life-cycle contract processes for state and federal work: review, draft, negotiate, and track contracts, NDAs, licenses, MSAs, and SOWs. Lead RFP/RFI/RFQ responses and compliance, coordinate with Finance and Program teams, ensure corporate registration and insurance requirements, and provide counsel to leadership on contracting risks and processes.

Own attorney and client relationships, coordinate case progress from intake to resolution, provide status updates, remove bottlenecks, and ensure timely, high-quality client communication and case velocity in collaboration with Legal Ops.

Serve as strategic finance leader driving FP&A, accounting, treasury, forecasting, and capital allocation. Partner with CEO and cross-functional leaders to model scenarios, evaluate investments, optimize channel profitability (DTC, marketplaces, retail), strengthen controls and reporting, and scale the finance organization to support rapid consumer-product growth and investor engagement.

Lead design, development, testing, and support of cloud-native full-stack features using .NET backends and Angular frontends. Build microservices, containerized deployments on AKS, integrate AI/ML models, improve reliability and scalability, mentor engineers, run architecture reviews, and support production operations and incident retrospectives.

Lead the CSOC by overseeing detection, incident response, and SOC operations; act as technical escalation point; improve SIEM-driven detection, playbooks, automation, and metrics to reduce MTTD/MTTR.

Senior Technical Account Manager serves as single point of contact for enterprise accounts, resolving complex technical issues, driving customer success and retention, coordinating projects and cross-functional resources, conducting service/technology reviews, mentoring peers, and identifying product and process improvements to expand usage and satisfaction.

Lead presales technical discovery, demos, POCs and solution design for customer service automation and conversational AI. Craft RFI/RFP responses, drive proofs-of-value, track competitive landscape, and upskill teams to accelerate enterprise deals.

The Technical Customer Success Manager supports CSMs by providing technical expertise for enterprise customers in conversational AI solutions, focusing on best practices and troubleshooting.

Provide technical support and debugging for Web3 customers, reproduce issues, write scripts to diagnose problems, manage refunds/Stripe, document processes, and translate escalations into actionable items for engineers.

Sell Optro's audit, risk, ESG, and InfoSec SaaS to large public and private organizations. Manage full sales cycle with emphasis on net-new business, build pipeline, engage C-level stakeholders, demo solutions, co-create business cases, close deals above $1M annual quota, collaborate with SDRs, implementation, and partners, and travel for client meetings and events (~25-30%).

Design, scale, and administer Optro's global compensation and total rewards programs, including salary structures, pay bands, merit/bonus/equity cycles, incentive plan design, benchmarking, analytics, compliance, and enablement. Partner with People, Finance, and leaders to align compensation with business goals and support global growth and pay equity.