Top Tech Jobs & Startup Jobs in Cleveland, OH

Supervise and support Expanded Services representatives to ensure efficient order/inventory/eCommerce support for sales associates. Responsibilities include training, scheduling, performance management, escalation handling, process improvement, cross-training, hiring input, and coordinating with other departments to maintain service quality and revenue.

Drive demand and capture for interconnect, wire/cable, and harness solutions in Aerospace, Defense, and Space. Build multi-level customer relationships, create capture plans, coordinate technical resources, qualify designs/parts, manage LTAs, support compliance (ITAR/DPAS), and convert design-in to production while influencing product roadmaps and maintaining forecast and funnel accuracy.

Lead and scale a multimillion-dollar performance marketing engine, owning paid and organic acquisition, experimentation, channel diversification, unit economics (CAC/LTV), creative testing, and growth systems. Hands-on player-coach role focused on discovering new channels, optimizing profitable growth, and embedding AI to accelerate testing and analysis.

Manage a virtual territory of provider accounts to drive consumable sales, improve treatment utilization, and reactivate underperforming accounts through data-driven plans, virtual training, clinical guidance, and close partnership with field teams. Maintain Salesforce records and support capital and loyalty program initiatives.

Lead creation and governance of product documentation for a healthcare SaaS platform. Plan documentation, produce user guides, release notes, and enablement materials; collaborate across Product, Engineering, Customer Success, and Support; manage content lifecycle, audits, and continuous improvement to drive adoption and usability.

Drive product operations excellence across the PDLC: maintain processes and tooling, coordinate planning and rollouts, manage intake and requirements maturation, track delivery and dependencies, enable change management, generate analytics and stakeholder-facing insights to improve product delivery and customer value.

Interim Head of Legal to advise CEO and execs on commercial contracts, negotiate complex enterprise SaaS deals, support pricing and packaging, counsel the board on governance, lead a small legal/compliance team, and ensure compliance with HITRUST and SOC 2. Hands-on, strategic, business-minded, and comfortable using AI tools.

Lead requirements gathering and design for the Benefitsolver platform, document and configure system requirements, create ETL/data mappings, write test plans, support implementations and onboarding, troubleshoot client issues, and coordinate cross-functional resources to meet project SLAs and client expectations.

Lead organizational adoption and scaling of AI across the company by building capability, defining standards and guardrails, and designing AI-enabled workflows (copilots, agents, human-in-the-loop). Partner cross-functionally to prioritize use cases, operationalize solutions, integrate with data platforms, measure adoption and impact, and transition experiments into durable business processes.

Design, build, and operate core control, data, and observability systems for a low-latency, highly-available realtime platform. Implement resilient region-spanning architectures, libraries, protocols, and tooling. Diagnose and harden critical paths using metrics, tracing, testing, and production traffic. Shape platform capabilities across identity, scheduling, observability, and distributed state management.

Handle high-volume inbound calls and live chats to take orders, resolve issues, and upsell/cross-sell products. Manage complaints, coordinate returns/credits, follow pricing approval processes, stay current on product knowledge, and meet performance and compliance standards.