Senior Software Engineer, Developer Platform & AI Tooling

Posted Yesterday
Hiring Remotely in USA
Remote
125K-150K Annually
Senior level
Artificial Intelligence • Machine Learning • Payments • Professional Services • Social Impact • Conversational AI • Generative AI
The Role
Build and scale developer platform capabilities, AI-powered coding and review tools, CI/CD systems, Kubernetes infrastructure, and self-service developer workflows. Improve reliability, security, observability, and delivery speed through automation, reusable templates, guardrails, documentation, and incident-response practices. Collaborate closely with platform teammates, contribute to roadmap decisions, and communicate clearly about progress, blockers, and technical tradeoffs.
Summary Generated by Built In

Who We Are

We started our company to help others launch and run their own businesses, at any stage. The way we help is by keeping it simple and supporting entrepreneurs one step at a time. Put simply: our mission is to enable anyone to start, run, and grow their business while avoiding the common pitfalls that derail hopeful entrepreneurs. No more having to wade through forms, taxes, or ongoing state compliance. 

We are a remote company based in Austin, Texas. We have team members from Florida to Oregon and all points in-between. Take pride in your work knowing that it shapes how people all across the country reach their goal of starting, running, and growing their business.  

If the idea of helping people and working with a genuinely caring, supportive team excites you, then you’ve come to the right place.

The Role

  • Work with the developer platform team on a portfolio of initiatives that improve developer experience and delivery speed – from design through rollout, enablement, and measurement.
  • Thoroughly understand how the platform's roadmap connects to the broader business; contribute feedback to that roadmap and look for opportunities to simplify product and technical design.
  • Build and scale AI-powered developer tooling:
    • Agentic coding and review workflows that use LLMs to analyze code, generate changes, and collaborate via chat.
    • Policy- and guardrail-aware assistants that can comment, propose code changes, and safely automate repetitive tasks.
    • Prompt libraries, instructions, and service manuals that make AI adoption effective and safe across teams.
  • Contribute to the evolution of our CI/CD platform to be faster, more observable, and easier to adopt:
    • Surface insights that inform team-level improvements.
  • Strengthen platform reliability and security in Kubernetes:
    • Improve cluster/app resiliency, rollout strategies, and priority classes for critical services.
    • Apply Helm chart patterns, deployment practices, and IaC workflows.
    • Contribute to incident response playbooks, maintenance modes, and recovery patterns.
  • Create paved paths and golden templates for developers:
    • Self-service software templates, CLI/automation enhancements, and bootstrap flows.
    • Clear docs, runbooks, and technical blogs that drive adoption and reduce support load.
  • Collaborate and grow:
    • Pair with teammates on complex changes, champion code review quality, and share practices within the team.
    • Ensure your commitments are realistic given priority and urgency, and deliver on them accordingly. Anticipate and communicate blockers, delays, and scope changes before they require escalation. Keep expectations clear among everyone involved.

Qualifications

  • A track record of building platform capabilities with clear outcomes in developer velocity, reliability, and/or quality.
  • Solid experience in one or more of the following and working knowledge of the rest:
    • CI/CD systems and reusable pipeline components (e.g., GitHub Actions or similar).
    • Kubernetes, Helm, GitOps (e.g., ArgoCD), and infrastructure as code (e.g., Terraform).
    • AI for engineering: prompt design, multi-agent orchestration, safety/guardrails, and integrating LLMs into code and review workflows.
  • Proficiency in at least two languages used for platform work (e.g., Python, TypeScript/Node.js, Bash); comfortable moving across stacks to ship end-to-end solutions.
  • Strong security and reliability instincts (secrets, least privilege, dependency hygiene, runtime hardening).
  • Communicates effectively, clearly, and concisely in written and verbal form on both technical and non-technical subjects, tailored to the audience – from docs and service manuals to guides that accelerate adoption across the team.
  • Actively listens to others and ensures they are understood.

Bonus Qualifications

  • Experience building agentic developer assistants that can review code, propose changes, and safely automate routine tasks.
  • CDN and edge controls for maintenance and incident response.
  • Platform observability improvements (logging/metrics/traces) and performance baselining.
  • gRPC service enablement and runtime configuration patterns.
  • Exposure to commercial LLM providers (e.g., Anthropic) and safe rollout patterns in enterprise settings.

Compensation Range: $125,000-$150,000 annually

We believe in transparent and equitable compensation practices. The range listed above reflects the typical range for this role based on experience, skills, and market. Individual compensation decisions are made thoughtfully and may vary based on qualifications and business needs. 

Our total rewards package includes competitive benefits, paid time off, equity, and additional programs designed to support employee well-being and growth.

Remote Culture. A great company culture leads to happy employees, and happy employees lead to happy customers. We provide our employees with good salaries, benefits, equity, and interesting challenges that have a positive impact. 

Let’s stay connected! We believe in staying connected, and we have a weekly “All Hands” meeting every week. We also have a social committee that hosts frequent events. We’ve held a virtual talent show, costume competitions, monthly lunch and learn series, Hackathons and more! 

Benefits.  The company offers various benefits to employees and their dependents, including medical, vision, dental, disability, and life insurance, as well as parental and military leave. Other benefits include an employee assistance program, 401k + match, annual bonus, pet insurance, and RSUs. Paid parking* and 10 paid holidays are also provided. 

Diversity, Equity and Inclusion. We believe in diversity, equity & inclusion. At ZenBusiness, every voice counts no matter your race, ethnicity, gender, sexual orientation, age, location, or background. We celebrate the diversity of our teams, knowing that our products, services, and customers thrive best when we lean into and celebrate our differences.

Please check out our careers' page to learn more about our culture, benefits, and open opportunities.

*applicable to in-office employees

Skills Required

  • Track record of building platform capabilities that improve developer velocity, reliability, or quality
  • Experience with CI/CD systems and reusable pipeline components, such as GitHub Actions or similar
  • Experience with Kubernetes, Helm, GitOps, and infrastructure as code, such as Terraform
  • Experience with AI for engineering, including prompt design, multi-agent orchestration, safety guardrails, and LLM integration into code or review workflows
  • Proficiency in at least two platform programming languages, such as Python, TypeScript, Node.js, or Bash
  • Strong security and reliability practices involving secrets, least privilege, dependency hygiene, and runtime hardening
  • Effective written and verbal communication for technical and non-technical audiences
  • Active listening and ability to ensure others are understood
  • Experience building agentic developer assistants for code review, change proposals, and routine task automation
  • Experience with CDN and edge controls for maintenance and incident response
  • Experience improving platform observability through logging, metrics, traces, and performance baselining
  • Experience with gRPC service enablement and runtime configuration patterns
  • Exposure to commercial LLM providers such as Anthropic and safe enterprise rollout patterns
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Austin, TX
357 Employees
Year Founded: 2015

What We Do

ZenBusiness gives customers the power and support to scale their business. ZenBusiness has helped over 300,000 businesses get up and running by providing the tools and resources needed for success. ZenBusiness is a trusted partner that gives entrepreneurs the power and support to scale their business. We use technology and automation to provide fast and low-cost services, expert support, and a personalized dashboard that puts everything entrepreneurs need at their fingertips. Zenbusiness is the only business formation partner in the Small Business Digital Alliance initiative ("SBDA"), a national initiative of the U.S. Small Business Administration (SBA) alongside such companies as Google, Amazon, Microsoft, etc. While continuing our efforts to support new entrepreneurs on their journey to grow an LLC in 2022, ZenBusiness offers a $5K Grant Program. This allows small business owners to fund their business and passion. Becoming an entrepreneur is stressful and intimidating, especially for underserved communities. ZenBusiness is dedicated to supporting such businesses by partnering with nonprofits and organizations with a passion for change. This includes work with the Lemonade Day, Latinitas, Greater Austin Asian Chamber of Commerce, Inmates to Entrepreneurs, Kiva, Synergies Work assisting entrepreneurs with disabilities, and more. As a company, we support the volunteer work Zenbusiness employees are passionate about by offering volunteering time and opportunities in their communities. Zenbusiness was rated by Forbes as one of the “Best LLC Services” in the country for the second year in a row with an outstanding 4.9 rating. At ZenBusiness we strive to make the workplace a positive aspect of all of our employees' lives, by offering robust medical, dental, vision, disability, life, and vision insurances, competitive salaries, PTO, and generous parental leave.

Similar Jobs

Applied Systems Logo Applied Systems

Enterprise Account Executive

Artificial Intelligence • Cloud • Payments • Software • Business Intelligence • Generative AI • Automation
Remote or Hybrid
United States
3116 Employees
140K-170K Annually

ServiceNow Logo ServiceNow

Dir, Customer Success Operations (Armis/Veza)

Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Remote or Hybrid
New York, NY, USA
29000 Employees
184K-322K Annually

ServiceNow Logo ServiceNow

Principal Customer Success Executive

Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Remote or Hybrid
Addison, TX, USA
29000 Employees

ServiceNow Logo ServiceNow

Machine Learning Engineer

Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Remote or Hybrid
Dallas, TX, USA
29000 Employees
176K-308K Annually

Similar Companies Hiring

Onshore Thumbnail
Artificial Intelligence • Fintech • Software • Financial Services
New York, New York
60 Employees
Blee Thumbnail
Artificial Intelligence • Marketing Tech • Software
New York, New York
33 Employees
Vega Thumbnail
Artificial Intelligence • Automotive • Insurance • Transportation
US
65 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account