Top Tech Jobs & Startup Jobs in Cleveland, OH

Research and identify prospective clients, engage them through email, phone, and social media, understand their needs, present Airwallex solutions, qualify opportunities, and schedule appointments for Account Executives. The role involves developing compelling value propositions, building partnership-oriented conversations, collaborating with sales teammates, and learning in a fast-paced, high-growth technology environment.

Provide technical customer support for Moov’s SDKs, APIs, and integrations through email, Slack, web forms, and in-app channels. Troubleshoot frontend and API issues, create proof-of-concept implementations, guide customers through best practices, and collaborate with Product, Engineering, and Technical Writing teams. Analyze recurring issues, improve documentation and internal tooling, and help enhance customer satisfaction and resolution times.

Generates and qualifies outbound and inbound sales leads, schedules prospect meetings, nurtures opportunities, and identifies upsell and cross-sell opportunities. Manages pipeline activity and customer interactions in Salesforce, supports marketing campaigns and events, provides lead-quality feedback, and meets call-volume and sales quotas. The role requires learning ReversingLabs products and competitors, articulating solution value to senior stakeholders, and applying solution-selling techniques.

Build and operate security log pipelines, SIEM detections, endpoint controls, security automation, and internal tooling across AWS, macOS, Windows, CI/CD, and infrastructure repositories. Develop primarily in Python, implement Terraform-based infrastructure and policy-as-code safeguards, integrate security tools through APIs, and embed scanning and secrets detection into developer workflows. Own the reliability and coverage of security platforms while independently driving projects and implementing fixes directly in systems managed by other teams.

Manage the full federal procurement lifecycle from planning through closeout, ensuring compliance with FAR, DFARS, and company policies. Lead market research, supplier qualification, sourcing, negotiations, cost and price evaluations, purchase order management, vendor relationships, and procurement documentation. Partner with Programs, Finance, Contracts, and Engineering teams, resolve supply chain risks, support defense and intelligence programs, apply AI-enabled tools, and improve procurement processes.

Process high-volume loan applications while meeting quality and compliance standards. Respond to inbound customer calls, make outbound verification calls, request additional information, resolve issues through phone, email, or fax, and maintain accurate customer account records. The role includes a three-week training program and requires strong communication, empathy, multitasking, adaptability, comfort with technology, and success in a remote work environment.

Own the full sales cycle for Fieldguide’s AI audit platform across public sector organizations, initially focusing on federal accounts. Build territory and go-to-market strategy, navigate complex government procurement processes, exceed revenue targets, develop executive and practitioner relationships, and manage multithreaded enterprise deals. Collaborate cross-functionally to shape messaging, sales processes, and market expansion into state, local, and higher education sectors. The role is fully remote in the United States with up to 30% travel.

As a Strategic Account Executive, you will build and manage a B2B pipeline, engage in technical and business discussions with enterprise customers, and partner with sales engineering to ensure customer success. You will leverage your experience to drive sales growth and maintain strong client relationships post-sale.

Lead identification, testing, and scaling of new paid channels (streaming TV, programmatic, paid social, YouTube). Design incrementality/holdout tests with BI, own attribution and reporting, build channel playbooks, optimize conversion signal passback, drive creative testing and briefs, manage platform partnerships, and recommend budget/investment decisions to senior stakeholders.

Own end-to-end delivery of company-critical cross-team programs: manage dependencies, surface risks, align Engineering and Product, improve predictability, and provide program visibility to leadership.