Top Tech Jobs & Startup Jobs in Cleveland, OH

Supports the Product Innovation Team by modifying and optimizing SQL queries, visualizing data with BI tools, identifying insights, and analyzing enhancements. Participates in coding, testing, documentation, and discussions while providing customer service and managing multiple tasks. The internship requires at least 30 hours per week and emphasizes advanced Excel and visualization skills, plus familiarity with Python and SQL.

Leads a multi-level customer support organization for proprietary software, overseeing managers, escalations, service delivery, customer experience, operational metrics, budgets, billing, documentation, and continuous improvement. Partners with internal teams and senior leadership, drives AI and automation adoption, manages invoices and expenses, and supports strategic initiatives. Requires approximately 25% travel to customer sites, conferences, and company meetings.

Own revenue budgeting, forecasting, monthly financial reporting, and integrated multi-year financial modeling. Lead financial performance analytics, ROI reporting, and ad hoc analysis while partnering cross-functionally on strategic and KPI goals. Prepare financial results and support leadership, Board, and Finance Committee presentations. Ensure accurate, risk-adjusted forecasts and actionable insights for organizational decision-making.

Manage and support batch jobs related to Integrated Eligibility and SNAP processing. Start and stop jobs across environments for development, testing, and functional teams; monitor concurrent requests; review stack traces; triage batch issues; and communicate effectively with stakeholders. Work HST business hours and collaborate as a dedicated batch operations resource.

Leads end-to-end advanced analytics initiatives, including statistical modeling, machine learning, predictive modeling, customer lifetime value, churn, propensity, and segmentation models. Partners with stakeholders to define analytical opportunities, deploy and govern production models, monitor performance, communicate insights to executives, and mentor analysts. Collaborates with data engineering and IT teams to scale analytical infrastructure and champions emerging tools and techniques.

Leads the retention strategy function across multiple product lines, setting strategic direction, developing test-and-learn frameworks, analyzing customer cohorts, forecasting churn reduction, and managing end-to-end retention initiatives. Partners with executive leadership, Product, Sales, Care, Finance, and Analytics to drive measurable revenue and retention outcomes. Builds and mentors a high-performing marketing team while overseeing budgets, performance measurement, and omnichannel customer engagement strategies.

Create 1–5 minute walk-and-talk videos of public city locations, speak naturally on camera, record steady footage with clear audio, submit videos with accurate location details, follow creative guidelines, respect privacy and safety, and meet weekly time commitments.

Review and annotate Chinese text and images to train AI: draw bounding boxes, answer structured questions, write short summaries, and follow annotation guidelines. Remote, long-term contract (minimum 6 months), 30–40 hours/week, paid hourly with a short language assessment required.

Analyze complex content, datasets, research questions, and logical problems; verify claims through online research; summarize information; evaluate and correct AI-generated responses; and create annotations and scenarios to improve large language model performance. The role is fully remote, full-time for 16 weeks, requires U.S. English fluency, independent work, strong analytical and research skills, and an existing Gemini account with relevant conversation history.

Lead technical discovery, product demonstrations, proof-of-concepts, system validation, and customer implementations for federal UAV customers. Translate customer requirements into achievable deployment plans, support federal contracting exercises and RFP responses, provide product expertise, and influence the product roadmap. The role requires substantial travel, federal acquisition experience, technical communication skills, FAA Part 107 certification, and an active or obtainable Secret or Top Secret clearance.

Provides technical expertise for customer applications, bids, product configuration, performance estimates, costing, technical specifications, and project implementation. Works with commercial teams to analyze client needs, optimize solutions, develop proposals, and support execution. Requires strong technical writing, communication, problem-solving, project management, and cross-functional collaboration skills in an industrial or manufacturing environment.

Leads end-to-end contract management for U.S. Government hydroelectric projects, including bidding, negotiation, execution, amendments, claims, changes, subcontracting, compliance, close-out, and warranty. Interprets FAR requirements, manages contractual risks and entitlements, supports disputes and equitable adjustments, maintains audit-ready records, and advises project leadership. Collaborates with Legal, Finance, Procurement, customers, suppliers, and subcontractors while leading negotiations and strengthening contract management practices.

Leads commercial proposal and contract processes for complex power-generation deals across assigned regions. Manages quoting, proposal development, pricing strategy, risk reviews, contract negotiations, policy compliance, government-contracting requirements, order booking, and ITO-to-OTR handoffs. Partners with sales, operations, legal, and functional teams to develop technically and commercially sound solutions, improve proposal quality and throughput, mitigate risk, and support sales, margin, cash, and order targets.

Own the roadmap, modernization, strategy, and growth of merchant onboarding and monitoring products for financial institutions and payment providers. Lead customer transitions, define requirements, prioritize backlogs, collaborate with Engineering and Data Science, evaluate product performance, and support go-to-market readiness. The role requires strong technical fluency in SQL, APIs, data models, AI-enabled solutions, and business-case development, along with customer engagement and cross-functional leadership.

Provides outsourced accounting and advisory services for equine clients, including month-end close, reconciliations, journal entries, financial statement preparation, budgeting, cash flow analysis, tax schedules, and client reporting. Reviews associate work, supports onboarding and software implementations, maintains accurate records across complex entities and horse-related activities, and communicates with clients and internal teams. Requires accounting experience and familiarity with equine operations is preferred.

Oversee outsourced accounting services for nonprofit clients, including month-end close, reconciliations, financial statements, general ledger activities, complex entries, tax preparation review, and financial reporting. Serve as the primary client contact, provide accounting advice, improve processes, support software initiatives, mentor team members, and contribute to recruiting, training, and business development.

Leads the Software, Data & AI sales function while maintaining an individual sales portfolio. Responsibilities include developing sales strategies, managing quotas and forecasts, leading client discovery and proposals, coaching Account Executives, monitoring performance, recruiting sales talent, and partnering with consulting, marketing, and delivery teams to drive revenue and cross-selling.