Top Tech Jobs & Startup Jobs in Cleveland, OH

Lead enterprise account revenue, retention, and expansion across North America for Browzwear. Own new logo acquisition, renewals, and multi-stakeholder deal negotiations; develop account plans, ROI business cases, and territory strategy; evangelize platform, partner with Customer Success and cross-functional teams, and manage a forecasted pipeline.

Lead seasonal staff and manage logistics for junior and group residential programmes across multiple North American centres. Responsibilities include accommodation, transport and schedule coordination, budget and timesheet management, staff recruitment/training/supervision, health & safety compliance, client liaison, and programme quality assurance. Role requires hands-on operations management during busy summer periods.

Manage a caseload of customer support tickets from intake to resolution: investigate product/configuration issues, use logs and browser debugging, coordinate escalations with internal teams, communicate with customers, and create reusable support documentation and training materials.

Drive new logo acquisition and expansion within an enterprise territory by leading complex, multi-stakeholder SaaS sales cycles. Advise executives on data, governance, analytics, and AI strategy; build strategic account plans; manage pipeline and forecasting; collaborate with cross-functional teams and partners; and leverage AI tools to improve selling effectiveness.

Manage and grow a portfolio of corporate partnerships with Fortune 500 companies to secure and steward funding, execute cause marketing, track deliverables and impact, create proposals, and coordinate cross-functional teams to meet fundraising goals.

Serve as the technical partner to sales, lead technical discussions and demos, recommend vehicle configurations, develop proposals and RFP responses, support pilots and launches, collaborate with engineering/product/service, and train dealers and channel partners to drive commercial EV adoption.

Hunt and close new higher-education and business SaaS accounts, expand existing accounts, manage long sales cycles, present demos, negotiate contracts, shape GTM strategy, and maintain pipeline and forecasts.

Lead and support customer implementations of Amtech ERP solutions: gather requirements, configure software, create documentation, test, train users, troubleshoot go-lives, and drive adoption while collaborating with customers and internal teams. Travel up to 50% to support onsite implementations and training.

Build and maintain cloud infrastructure and observability for scalable systems. Monitor, troubleshoot, patch, and automate operations using IaC, CI/CD, Kubernetes, and AI-driven automation. Manage backups, disaster recovery, log pipelines, databases, and message streaming. Collaborate with engineering, security, and business teams to improve reliability, incident response, and infrastructure lifecycle (including Terraform state cleanup and decommissioning).

Drive territory sales by acquiring new accounts and growing existing retail/wholesale partnerships. Manage merchandising, replenishment, and product launches. Use CRM and sales analytics tools to forecast, track performance, and meet targets. Collaborate with internal teams and FXR for technical sales support. Travel regionally and nationally (~50%) and support trade shows and in-store events.