Top Tech Jobs & Startup Jobs in Cleveland, OH

Serve as the primary post-sales trusted advisor for enterprise transportation accounts: drive implementation, adoption, retention and renewals; configure and train customers; monitor health and utilization; liaise with Sales, Product, Support and Exec teams; run QBRs and influence product roadmap while managing multiple projects and travel requirements.

Founding iOS Engineer to build the app's core intelligence layer. Must implement production CallKit and on-device continuous Speech Framework recognition, integrate with SwiftUI/CoreData, and optionally add Dynamic Island Live Activity via WidgetKit. Equity-only founding role; product details under NDA.

Build, ship, and maintain agent skills and agentic workflows for Sales, Marketing, Customer Success, and Partnerships. Partner with GTM teams to identify automatable tasks, integrate agents with APIs and data sources, prototype quickly, and own reliability and iterative improvements when workflows break.

Provide account management and order support for sales associates in promotional products and print solutions. Tasks include order entry, vendor sourcing and follow-up, inventory and eCommerce management, customer communication and issue resolution, reporting, and occasional travel to conferences and tradeshows to support sales growth and client satisfaction.

Manage and resolve high-risk loan and complex customer disputes by performing root-cause analyses, coordinating across departments, handling escalations, and ensuring regulatory compliance. Provide empathetic customer service via inbound/outbound calls, maintain confidentiality, document resolutions, and recommend process improvements to reduce future complaints.

Lead retention marketing to drive repeat revenue and customer lifetime value across email, SMS, catalog, paid remarketing, affiliates and loyalty. Own retention strategy, budget allocation, forecasting, segmentation, experimentation, and reporting. Optimize lifecycle flows, reactivation and frequency, evaluate incrementality, and partner cross-functionally. Manage and develop direct reports and coordinate with agencies and creative teams to deliver personalized, performance-driven retention programs.

Senior executive responsible for designing and leading enterprise risk management and compliance programs across Mission Underwriters. Oversees regulatory compliance, governance, contract review, underwriting oversight, information security coordination, and stakeholder reporting while building a risk-aware culture and advising leadership and the Board.

Lead Apothekary's creative direction across brand, advertising, packaging, digital and retail. Drive concept-to-execution for campaigns, own photo/video production, manage and mentor internal and external creative teams, track performance and budgets, and collaborate with marketing, product, and digital teams to deliver strategy-led creative that scales the brand.

Lead actuarial analyses for value-based care, forecasting Medicare risk and financial performance using large claims and EHR datasets (CCLF, BCDA). Build SQL data structures, IBNR and risk score projections, create executive dashboards, support budgeting, and ensure regulatory compliance under CMS/CMMI programs.

Lead and manage Workday and HR technology operations, oversee HRIS team and service delivery, drive system configuration, integrations, data governance, upgrades, end-user support, and cross-functional stakeholder partnership to optimize People systems.