Top Tech Jobs & Startup Jobs in Cleveland, OH

Own revenue accounting accuracy under ASC 606 for SaaS products. Responsibilities include reviewing Salesforce opportunities, recording credit memos, reconciling subledger and general ledger accounts, preparing accruals, producing MRR/ARR reports, maintaining commissions and quota data, supporting external audits, and reconciling new bookings. The role partners with Sales, Revenue Operations, and Accounting to resolve discrepancies and improve workflows using AI tools.

Lead end-to-end insurance product launches, translating strategy into specifications and coordinating engineering, data, underwriting, and pricing priorities. Build scalable systems for expert rules, terminology, feedback, change control, testing, and shared infrastructure. Identify and eliminate operational bottlenecks, automate work with AI agents, and ensure cross-functional teams execute efficiently in a fast-moving environment.

Serves as the primary contact for client inquiries through phone, email, and Zendesk. Resolves routine issues, manages support tickets within SLAs, communicates order and search updates, coordinates with vendors and internal teams, maintains accurate records, and escalates complex concerns. The role supports consistent service delivery, client satisfaction, data integrity, and continuous operational improvement.

Supports daily HR operations across payroll, benefits, employee relations, recruitment, onboarding, performance management, compliance, and employee engagement. Owns end-to-end payroll processing, maintains HRIS and personnel records, resolves payroll inquiries, administers benefits, supports audits and reporting, and advises employees and managers on policies and workplace concerns. The role also contributes to process improvements, culture initiatives, and broader HR projects.

Manage technical presales activities for enterprise customers, including discovery workshops, solution prototypes, customized demos, presentations, RFP/RFI responses, and integration or data migration guidance. Partner with sales, product, engineering, and support teams while managing multiple customer engagements and meeting sales objectives. The role requires business intelligence, database, cloud data warehouse, ETL, and production BI implementation experience, with 25% travel.

Oversee mortgage compliance, licensing, renewals, NMLS filings, continuing education, policies, training, advertising reviews, regulatory monitoring, audits, and examinations. Advise leadership and mortgage professionals on federal and state requirements, licensing, disclosures, compensation, referrals, fair lending, privacy, AML/BSA, and information security. Support new-state expansion, regulatory submissions, risk mitigation, and cross-functional compliance initiatives.

Lead pricing strategy for pharmacy benefit management RFPs and enterprise client offers. Conduct claims repricing, member experience, trend, and risk analyses; develop compelling pricing proposals, spreadsheets, presentations, and RFP responses; collaborate with Sales, Proposals, Legal, Strategy, Partnerships, Supply Chain, and Revenue teams; and support contractual negotiations involving pricing and reconciliation terms.

Build and lead WEKA’s competitive and market intelligence capability for the AI infrastructure market. Research competitors, pricing, packaging, market trends, customer needs, and ecosystem dynamics; translate findings into positioning, battlecards, deal strategies, product insights, executive briefings, and field enablement. Establish intelligence systems, workflows, feedback loops, and measurement programs while partnering with Product, Sales, Solutions Engineering, Marketing, and executive leadership. Use AI and automation to improve research and intelligence distribution.

Lead organic social strategy and execution for Nutrafol and Nutrafol Men, developing platform-native content, managing community and creators, partnering cross-functionally on campaigns, optimizing performance through analytics, and managing budgets and production to drive brand awareness and business impact.

Underwrites complex property, casualty, professional, financial, and specialty risks exceeding program administrator authority. Evaluates pricing, coverage, terms, market trends, profitability, and new program opportunities. Develops underwriting guidelines, forms, rate filings, and program tools; supports reinsurance placement and audits. Builds relationships with program managers, brokers, managing general agents, and reinsurers. Provides technical assistance, reports, training, mentoring, and recommendations to management while supporting program integration and profitable premium growth.