Top Tech Jobs & Startup Jobs in Cleveland, OH

Own technical implementations of AI-powered patient access agent deployments from workflow discovery through configuration, testing, troubleshooting, and go-live. Translate customer requirements into workflow logic, prompts, rules, integrations, and tooling. Partner with customer-facing and internal teams, resolve production issues, and convert recurring needs into reusable product capabilities, documentation, and implementation processes.

Designs and maintains automation scripts for network provisioning, application deployment, CI/CD integration, regression testing, and server monitoring. Deploys applications to WebLogic and JBoss, supports development-to-production transitions, and builds proactive alerting for server and application health using Python, Bash, and shell scripting.

Own an AI investing product vertical end to end, including strategy, metrics, roadmap, technical design, delivery, and launch. Partner with engineering on APIs, data flows, ledgering, reconciliation, security, scalability, and failure handling. Integrate KYC, transaction monitoring, limits, privacy, licensing, regulatory approvals, and financial partners. Apply AI responsibly with evaluation, safeguards, human oversight, and reliable operations while aligning engineering, design, compliance, treasury, finance, and operations.

Build governed datasets and applied AI solutions for supply chain automation and pre-sales engineering. Develop forecasting, scenario modeling, optimization, benchmarking, and document intelligence workflows using Databricks, SQL, and Python. Publish reliable data products to Tableau Cloud, manage pursuit artifacts, and establish closed-loop learning by comparing design assumptions with operational outcomes. Partner with engineering, analytics, and solution design teams to improve automation proposals, estimates, and customer outcomes.

Lead Salesforce implementation engagements by facilitating requirements workshops, analyzing business processes, creating user stories and solution documentation, configuring Salesforce, managing technical teams and integrations, migrating data, leading user acceptance testing, and delivering end-user training. The role combines project management, business analysis, and advanced Salesforce configuration across Sales, Service, Community, and Marketing Cloud environments.

Configure and validate Salesforce-based SaaS implementations for healthcare customers. Translate requirements into scalable technical solutions, build and troubleshoot Salesforce automation, manage data migration and security configurations, support QA, UAT, and go-live activities, document solutions, and collaborate with customers, Product, Engineering, Implementation, and Customer Success teams.

Supervise Uniphar US finance operations across accounts payable, accounts receivable, billing, collections, cash application, payroll administration, and transaction controls. Manage AP/AR and payroll staff, oversee Sage Intacct workflows, review reconciliations and payment activity, support month-end close, maintain procedures, resolve transactional issues, and improve process efficiency. Coordinate with Finance, HR, Operations, vendors, customers, and the payroll provider while supporting audits and internal control reviews.

Own a portfolio of customer relationships, serving as a cybersecurity and SecurityScorecard platform advisor. Drive customer adoption, retention, renewals, expansion, forecasting, and revenue growth with limited Sales involvement. Build relationships from daily users through executives, lead strategic account planning and QBRs, represent customer feedback internally, and identify new use cases. Travel to strategic accounts approximately 35–40%, including twice-yearly visits for accounts exceeding $100K ARR.

Own engineering for a healthcare software startup, writing production code across patient and clinician products, clinical data systems, healthcare integrations, internal tools, and infrastructure. Lead architecture, reliability, security, privacy, compliance, and technical standards. Partner with product and clinical teams, make technical decisions, and eventually hire and mentor engineers while growing into Head of Engineering.

Supports commercial and client operations through public agency contract administration, documentation, compliance tracking, invoicing, reporting, renewals, and client onboarding. Researches funding opportunities and assists with grant applications, RFPs, proposals, and submission logistics. Provides marketing and business development support through website and collateral updates, prospect research, CRM maintenance, and sales preparation. Coordinates across teams while managing multiple deadlines and maintaining responsive client communication.