Top Tech Jobs & Startup Jobs in Cleveland, OH

Supports Windows Server and Microsoft infrastructure across multiple managed-service customer environments. Responsibilities include administration, troubleshooting, hybrid identity, virtualization, server applications, high availability, backup and disaster recovery, security hardening, PowerShell automation, documentation, migrations, and critical incident response. The role collaborates with customer stakeholders and cross-functional technical teams and participates in an on-call rotation.

Leads geospatial sales by identifying and closing opportunities, developing client and partner relationships, managing proposals, creating account strategies, and achieving revenue targets. Sells ESRI-based GIS services to utilities and private-sector clients, develops marketing strategies, and represents the company at conferences and regional events. Requires strong knowledge of geospatial services, utility business challenges, sales processes, negotiation, presentations, and relationship management.

Manages customer success for medium to large business accounts, including onboarding, contract support, implementation reviews, issue resolution, service delivery, and customer retention. Builds relationships with technical stakeholders and executives, provides product and process consulting, supports contract negotiations, analyzes customer performance metrics, and shares customer insights with internal product, sales, and marketing teams. Advises customer success colleagues and supports Caribbean, East, and Central markets.

The AI Product Manager is responsible for strategy and execution of AI solutions, managing product roadmaps, collaborating with teams, and improving AI performance through metrics and user feedback.

Leads global Talent Operations by owning the recruiting technology stack, optimizing ATS workflows, automating manual processes with AI, building recruiting dashboards, maintaining data quality, and managing a distributed operations team. The role also standardizes recruiting processes, supports offer and contract workflows, evaluates vendors, enables recruiters and hiring managers, and ensures hiring compliance across multiple countries.

Designs and executes end-to-end QA and UAT for a healthcare technology platform supporting Veteran Directed Care. Responsibilities include creating test plans, suites, cases, scripts, and coverage matrices; validating role-based workflows, eligibility, authorizations, budgets, timesheets, payroll, accessibility, and reporting; documenting and reproducing defects; supporting compliance traceability; and collaborating with product, design, engineering, operations, and stakeholders.

Own the architecture and standards for a trustworthy BI analytics platform. Design data models, ingestion and transformation patterns, lineage, PII controls, reliability SLAs, observability, schema governance, and cost management. Partner with engineers, analysts, business leaders, Security, Legal, and Compliance; enforce testing, CI/CD, infrastructure as code, and data quality practices. Mentor data professionals and document architectural decisions.

Build, customize, and maintain WordPress websites, including custom themes, plugins, integrations, and Elementor implementations. Optimize sites for responsiveness, SEO, performance, and cross-browser compatibility. Troubleshoot technical issues, collaborate with designers and project managers, manage multiple client projects, and stay current with WordPress best practices and technologies.

Manage end-to-end semi-monthly payroll for more than 400 employees, including taxes, benefits, deductions, bonuses, commissions, audits, reporting, and year-end W-2 processing. Resolve payroll issues, maintain compliance with tax and regulatory requirements, prepare journal entries and reconciliations, support SOX controls, create procedures, and partner with People, Accounting, Legal, and other business teams.

Identify and develop business opportunities, partnerships, and stakeholder relationships within the defense technology ecosystem. Research markets, shape technology-driven strategies, negotiate proposals, close client deals, and drive revenue growth. Collaborate with executives and cross-functional teams, monitor industry trends and competitors, track KPIs, and use data-driven insights to improve business development outcomes. The role focuses on autonomous and unmanned systems and supports defense and Department of Defense customers in a remote U.S. environment.