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Top Customer Success Jobs in Cincinnati, OH

14 Days Ago
Remote
Cincinnati, OH
Entry level
Entry level
Artificial Intelligence • Insurance
The Underwriting Operations Assistant supports the Underwriting team by managing policy processing for new business, renewals, and account maintenance while ensuring high accuracy and exceptional customer service. They will review and process submissions, troubleshoot systems with IT, and comply with regulatory requirements.
14 Days Ago
Remote
Cincinnati, OH
65K-85K Annually
Entry level
65K-85K Annually
Entry level
Energy
The Lead Generation Specialist will lead a team to source leads for the sales team, manage the lead generation process, analyze lead metrics, facilitate communication between sales and other departments, and continually improve lead generation strategies and tools. They will also provide coaching to sales members and support data quality efforts in Salesforce.
Top Skills: PythonSQL
14 Days Ago
Remote
Cincinnati, OH
Senior level
Senior level
Software
The Technical Support Engineer at Cribl will provide enterprise-level support to customers, ensuring their success with Cribl Stream and other products. Responsibilities include troubleshooting technical issues, collaborating with internal teams, and documenting solutions for knowledge sharing.
Top Skills: JavaScript

Featured Jobs

14 Days Ago
Remote
Cincinnati, OH
Senior level
Senior level
Fintech • Financial Services
The RVP, Customer Success is responsible for launching new clients, driving customer retention, loyalty, and growth, while managing accounts, overseeing client support, conducting business reviews, and identifying product improvements to enhance customer experience.
Top Skills: ExcelGoogle SuiteMicrosoft Office SuitePowerPoint
14 Days Ago
Remote
Cincinnati, OH
Entry level
Entry level
Sports
Gameday Monitors will ensure the quality of live video streams on MiLB.TV by monitoring multiple games, adhering to quality control guidelines, communicating issues promptly, and preparing detailed reports of any issues that arise.
14 Days Ago
Remote
Cincinnati, OH
21-26 Annually
Junior
21-26 Annually
Junior
Healthtech • Biotech
The Client Engagement Specialist will provide exceptional customer service, manage specimen submissions, release results to healthcare professionals, and handle all customer service contacts. Responsibilities include answering inquiries, managing medical documentation, and assisting clients with test requirements while ensuring adherence to healthcare regulations.
14 Days Ago
Remote
Cincinnati, OH
Mid level
Mid level
Artificial Intelligence • Computer Vision • Machine Learning • Analytics
As a Machine Learning Customer Success Engineer at Voxel51, you'll work directly with users to help them implement ML workflows using FiftyOne. You'll contribute to the product roadmap, deliver training sessions, and engage with the user community. This fully-remote role requires professional ML and customer-facing experience, along with proficiency in Python and ML libraries.
Top Skills: NumpyPythonPyTorchTensorFlow
14 Days Ago
Remote
Cincinnati, OH
Senior level
Senior level
Artificial Intelligence • Big Data • Cloud • Software • Business Intelligence
As a Staff Customer Engineer at Collibra, you will manage the technical relationships with customers throughout their journey, provide product demonstrations, and drive the adoption of Collibra's platform. You will work closely with sales teams to understand customer needs and propose tailored solutions while advising technical stakeholders.
14 Days Ago
Remote
Cincinnati, OH
Junior
Junior
Healthtech
As a Customer Success Manager at Hazel Health, you will ensure the adoption and ongoing usage of healthcare services in schools, building strong partnerships and addressing customer needs. You will work closely with school staff, report on account health, and advocate for customers' needs to enhance service delivery.
14 Days Ago
Remote
Cincinnati, OH
Mid level
Mid level
Software
The Senior Manager of Customer Support is responsible for building and leading a global team to ensure an exceptional customer experience for Tray.ai users. The role involves resolving escalations, improving customer interactions, influencing internal stakeholders, and enhancing team performance based on customer satisfaction metrics. A strong technical background and the ability to work effectively in a fast-paced environment are essential.
Top Skills: JavaScriptPython
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