Top Customer Success & Experience Jobs in Charlotte, NC

The role involves managing Google Business Profiles, ensuring verification, and adapting to various software systems while supporting customer inquiries remotely.

As a remote LPN/LVN, you will manage patient engagement, document health status, and support mobility programs, maintaining patient confidentiality.

The Customer Success Representative engages with clients to optimize their use of AI-powered compliance solutions, ensures successful onboarding, provides ongoing support, and manages client projects efficiently.

Servant is looking to connect with purpose-driven talent for various roles in digital transformation and tech consulting for faith-based organizations. Experience in UX/UI design, growth strategy, and engineering is valued, along with a dedication to supporting communities.

The Front Desk Manager oversees guest services operations, ensuring premium service and compliance with company standards while supervising staff and handling guest relations.

Six-month unpaid apprenticeship to manage pilot customers and inbound sales pipeline for an early-stage SaaS founder. Responsibilities include Slack concierge support, CRM pipeline triage, daily data QA, and creating Notion help docs and Loom tutorials. Heavy emphasis on written B2B communication, organization, and accurate CRM/data handling.

As a Customer Success Associate, you will support medical practices using NextPatient software, ensuring they are effectively configured and satisfied with our service, while advocating for product enhancements.

The Customer Success Manager leads client implementations, trains users, supports client inquiries, troubleshooting issues, and drives product improvements based on client feedback.

Partner with sales and cross-functional teams to quantify, track, and communicate customer value from Accruent solutions. Lead value discovery, build ROI/TCO business cases, track pre/post implementation metrics, support EBRs, identify expansion opportunities, and enable value-based selling through templates, presentations, and best practices.

As a Sr. Technical Consultant at Conga, you'll provide expert technical support for Revenue and Contract Management solutions, addressing complex issues and collaborating with customers and teams for effective resolutions.

You will manage a portfolio of accounts, working with marketing teams to optimize data usage, identify expansion opportunities, and facilitate onboarding and product fluency for eCommerce brands.