Top Operations & Support Jobs in Charlotte, NC

Administer Atlassian Cloud (Jira, JSM, Confluence); design workflows, automations, and governance; develop REST API/webhook integrations; manage Atlassian Access (SSO/SCIM); build advanced JQL dashboards and reports; support cloud migrations, audits, and enterprise system integrations.

The Lead Process Engineer optimizes operating processes for the AXIS platform in the BFSI sector, engaging with various teams to ensure scalable and compliant workflows. Responsibilities include end-to-end documentation, automation-first process engineering, and enhancing client implementations while integrating risk and compliance controls.

Provide remote executive support including calendar and travel management, call/email screening, briefing prep, vendor and project deadline tracking, document preparation, CRM data entry, and ad hoc administrative tasks.

Provides administrative and logistical support for litigation trial teams. Responsibilities include coordinating travel, hotels, vendors, courtroom and war-room logistics, technology, catering, office services, documentation, invoices, and trial-related expenses. Maintains checklists, schedules, records, and communications while coordinating with attorneys, internal departments, courts, hotels, and external vendors. Requires strong organization, communication, confidentiality, and the ability to manage multiple priorities in remote, hybrid, and office settings.

Provides remote customer support for major brands by handling inquiries, troubleshooting issues, reviewing transactions, supporting sales, protecting customer information, and managing cases accurately. The role requires empathy, professionalism, independent work, strong investigation skills, and the ability to manage multiple priorities. It is part-time, requiring 15–25 hours weekly, a quiet home workspace, reliable wired internet, suitable computer equipment, and successful background and drug screenings.

Supports global sales strategy, strategic initiatives, governance, risk remediation, and operational efficiency. Tracks strategic goals and KPIs, prepares leadership and governance materials, develops dashboards and reporting, analyzes pipeline and business trends, coordinates executive communications, monitors policy adherence, supports compliance reviews, and improves business processes.

Provides strategic and operational leadership for global enterprise application teams spanning customer experience, engineering, and non-ERP systems. Oversees approximately 25 professionals, application roadmaps, digital platforms, Salesforce, PLM, e-commerce, integrations, manufacturing engineering systems, and enterprise data connections. Leads architecture standards, application stabilization, TSA exit planning, Day 1 readiness, and collaboration across IT and business stakeholders.

Participate in a 12-week summer operations internship supporting assignments across lean production, planning, operational excellence, ergonomics and safety, sourcing, material handling, inventory operations, and productivity tracking. Collaborate with teams, solve complex operational problems, evaluate alternatives, and develop leadership skills. The role is on-site five days per week and may lead to post-graduate development or full-time opportunities.

Completes a structured 12-month property management leadership program covering apartment operations, leasing, marketing, resident relations, financial management, compliance, budgeting, analytics, and team leadership. The Manager in Training shadows community teams, supports resident issues and property processes, participates in inspections and market research, and develops readiness for future community leadership roles. Relocation may be required based on business needs and placement opportunities.

Administers IT incident and change management processes, including workflow tracking, documentation, approvals, scheduling, compliance monitoring, post-incident reviews, reporting, and continuous improvement. Coordinates with service desk and technical teams to promote ITIL practices, maintain governance records, analyze operational trends, support root-cause activities, and improve technology service reliability.