Top Tech Jobs & Startup Jobs in Charlotte, NC

Own and grow a quota-carrying book of Enterprise and Mid-Market customers, driving renewals, expansion ARR, and net revenue retention. Lead end-to-end renewal and expansion motions, forecast and negotiate contracts, identify upsell/cross-sell opportunities, build executive relationships, and partner with Sales, Customer Success, and Product to drive adoption and inform product strategy.

Serve as the technical layer for post-sale Customer Success: ensure clean handoffs from Implementation, enable Account Managers technically, lead post-go-live discovery and Tier 1 solutioning, triage escalations and coordinate with Support/Engineering, maintain platform fluency and best-practice assets, and surface recurring issues to Product and Implementation.

Lead and scale Nabla's governance, risk, and compliance programs. Manage GRC evidence library, vendor risk assessments, security questionnaires, risk tracking, policy lifecycle, and security awareness training. Review assurance artifacts (SOC 2, ISO, penetration tests), support framework implementation (SOC 2, ISO, GDPR), and collaborate cross-functionally to enable secure enterprise growth.

Manage assigned client billing accounts, resolve invoice disputes, negotiate payments, collaborate with Sales/Finance/internal teams, analyze billing trends, produce reports, drive revenue cycle improvements, and ensure HIPAA compliance when handling PHI.

Own and prioritize the Agile team backlog, translate product features into user stories with acceptance criteria, support sprint and PI planning, coordinate dependencies and risks, demonstrate completed work, gather stakeholder feedback, and ensure compliance for product releases in regulated healthcare/life sciences environments.

Freelance SME to review, validate, and refine a four-course Coursera specialization on AI-powered creative strategy. Conduct three-stage reviews (outline, full script, on-platform final), ensure source fidelity, verify Meta Ads Manager workflows and AI creative setups, draft/clean copy, and produce screencasts as needed. Up to 80 project hours, remote.

Lead day-to-day delivery of multiple federal digital and technology projects. Maintain plans, schedules, budgets, and documentation; run Agile ceremonies; manage scope, risks, and stakeholder communications; support contracts and proposals; and drive continuous improvement in delivery processes.

Lead and own the frontend for a perpetuals exchange using TypeScript and React. Design order entry, positions, pricing displays, and charts, make trader-focused UX decisions, and operate autonomously on a small, fast-moving team.

Provide supervised administrative support to the Maintenance Technical Control Department, including data entry, record keeping, file organization, document archiving, employee support, and other department-related tasks as needed.

Lead global platform reliability and observability on GCP: design and scale GKE clusters, Grafana telemetry, high-throughput Kafka pipelines, and large-scale PostgreSQL/AlloyDB/BigQuery systems. Implement AIOps for intelligent alerting and automated incident response, provide technical leadership across network layers (L1-L7), and mentor engineers in distributed systems and remediation automation.