Top Tech Jobs & Startup Jobs in Charlotte, NC

Own a portfolio of 130–150 SaaS accounts from onboarding handoff through renewals and expansion. Lead discovery, proposals, pricing and contract negotiations, procurement coordination, and closing. Drive adoption through optimization reviews and QBRs, forecast revenue, identify risks and opportunities, and partner cross-functionally to represent customer needs. Continuously improve workflows using AI tools while ensuring strong communication, follow-through, and customer outcomes.

Senior full‑stack engineer responsible for designing, building, testing, and supporting scalable backend services and user-facing UIs for a healthcare data platform. Works across Agile teams on data ingestion/transformation, APIs, cloud infrastructure, containers, and CI/CD. Leads major initiatives, mentors team members, participates in on-call rotation, and ensures HIPAA/compliance and engineering best practices.

Owns the end-to-end architecture, development, infrastructure, data pipelines, and Power BI reporting platform supporting data governance, informatics, analytics, auditing, and data quality. Leads and mentors a data engineering team, defines schemas and engineering standards, ensures security and HIPAA compliance, oversees testing and Agile delivery, manages stakeholder requirements, and remains hands-on with backend technologies, data models, Power BI, and DAX.

Drive enterprise sales of cyber threat intelligence solutions across an assigned Northeast territory. Responsibilities include identifying prospects, building and managing pipelines, closing new business, negotiating contracts, delivering product demonstrations, maintaining Salesforce records, developing channel partnerships, and representing the company at industry events. The role requires complex sales-cycle management, executive-level communication, relationship building, independent work, and 15–20% travel.

Drive new enterprise business for cyber threat intelligence solutions across an assigned U.S. territory. Responsibilities include prospecting, pipeline development, complex sales-cycle management, contract negotiation, product demonstrations, CRM updates, channel-partner collaboration, and participation in industry events. The role requires engaging C-level stakeholders, understanding customer and competitive landscapes, closing new customers, and traveling up to 15–20% of the time.

Own the AMS frontend, designing and shipping React and TypeScript features for data-intensive grids, forms, dashboards, and widgets. Integrate RESTful APIs using TanStack Query, manage state with React Context or Zustand, implement SurveyJS forms, and optimize performance for large datasets. Collaborate with backend engineers and designers, contribute to code reviews and Agile ceremonies, and work across time zones with an Australia-based team. The role requires US citizenship and willingness to pursue future security clearance.

Own the AMS frontend end to end, building React and TypeScript features, data-intensive grids, forms, dashboards, and widgets. Integrate RESTful APIs with TanStack Query, manage application state, optimize performance, and deliver accessible, responsive interfaces. Collaborate with backend and design teams, participate in code reviews and Agile ceremonies, and provide technical ownership of the platform’s frontend modernization.

Define and lead the technical architecture for a lakehouse on AWS, build production pipelines and data models for time-series and multi-source data, introduce data governance and catalog foundations, author platform playbooks (ADRs, runbooks, Terraform modules), deliver projects end-to-end, and mentor engineers while representing the platform to senior leadership and non-technical stakeholders.

Leads global program management for Flex’s Healthcare Business Unit, overseeing new product introduction and launch execution across worldwide manufacturing locations. Responsibilities include managing program managers, assessing risks, resolving escalations, aligning executives and customers, improving product development processes, defining portfolio metrics, developing strategic initiatives, and building high-performing teams. The role requires extensive product development, manufacturing, cross-functional leadership, customer engagement, financial, and healthcare regulatory experience.

Handle parent support tickets in Zendesk, answering questions about schedules, billing, academics, athletics, and campus logistics. Resolve issues end to end, coordinate escalations, maintain accurate ticket tagging and macros, identify recurring problems, and communicate clearly and warmly. The role requires reliable full-time coverage during U.S. Central Time business hours and includes using AI tools to improve response efficiency.

As a Customer Support Representative, you'll assist parents via video calls, troubleshoot technical issues, answer program questions, and ensure reliable support coverage.

Prospect, present, and sell enterprise connectivity, cloud, security, UCaaS, CCaaS, and network solutions to existing business customers. Manage key accounts, retain and grow revenue, cross-sell services, develop consultative solutions, respond to RFPs, negotiate contracts, and collaborate through implementation. Maintain customer relationships, forecast sales activity, and advise executive-level clients on technology solutions that improve efficiency and security.

Leads the visual identity and creative strategy for Outside Magazine and digital editorial platforms. Oversees design, photography, illustration, photo shoots, budgets, freelancers, vendors, and cross-functional creative initiatives. Responsibilities include directing magazine and web features, developing newsletter and social assets, launching a photo hub, integrating video into editorial systems, partnering on site design, and creating branded merchandise.

Lead two engineering groups building shared foundational services (identity, subscription). Drive technical strategy, architecture, observability, CI/CD, and DORA metrics. Manage people, hiring, cross-team collaboration, product partnerships, and mentor engineers while occasionally prototyping and contributing to code and technical planning.

Supports public safety sales by demonstrating NiCE solutions, conducting needs assessments, responding to RFPs, developing statements of work, presenting value propositions, and collaborating with account executives, product teams, partners, and customers. Builds relationships with public safety agencies and decision-makers while applying knowledge of criminal justice workflows, digital evidence, government purchasing, and contracts. Requires approximately 50% travel within the assigned North American territory.

Lead and scale strategic technology alliances (Salesforce, ServiceNow) for SLED/public sector: build joint GTM plans, drive co-sell/co-market pipeline, track revenue KPIs, and coordinate cross-functional execution with Sales, Marketing, Product, Legal, and Engineering.

Drives net-new business, pipeline growth, and revenue across a seven-state Public Safety and 911 territory. Owns the full sales cycle, from prospecting and discovery through procurement and close, while engaging 911 leaders, government buyers, IT stakeholders, and executives. Positions NiCE solutions, supports RFPs and bids, collaborates with presales and channel partners, delivers presentations and demonstrations, and maintains customer relationships. Requires strong knowledge of public-sector procurement, 911 workflows, criminal justice digital evidence processes, and consultative technology sales.

Leads the unified post-sales organization across onboarding, customer success, and technical support for three SaaS brands. Designs the operating model, processes, metrics, and organizational structure; drives retention, expansion, churn reduction, cost efficiency, and customer satisfaction. Uses AI, automation, and data to improve service delivery, identify risks and opportunities, support cross-functional alignment, and integrate post-M&A teams and practices.